Beware Consultant Solicitors with no apparent oversight and little support from Setfords.
Having dealt with Georgie in Henfield we had such a positive view of Setfords. Sadly not anymore, as they use consultant solicitors, it really is the luck of the draw. First solicitor eventually admitted to being too busy and passed to another - 1 month lost. 2nd Solicitor went off sick, no one from Setfords stepped in to let us know or to help. 2 months lost. Even getting a refund was painfully slow, their complaints department in my view had no customer care and when escalated, the Director did not apologise or recognise their shortcomings.
This is what a Solicitor should be!
I was recommended Melanie at Setfords by my mortgage advisor, and I'm so glad I chose to use her. From the start Melanie was great, she completed all of the searches thoroughly, and made sure we had everything in place we needed. When it came to getting us to completion we had a very tight schedule, Mel was amazing for us, she was replying to my correspondence nearly instantly, working all hours, and chasing the sellers solicitors constantly to make sure we got over the line. I don't think anyone else could have been so efficient, to get us completed so quickly. Mel was lovely to work with, this is the model of what a conveyor should be! I couldn't be happier with the service I received. Thanks Mel
As usual Merlin does a good job with…
As usual Merlin does a good job with handling my property legals. He just completed 2 of my remortgages today and was a good and prompt service. Will continue to work him for most of my future property legal needs.
Simply the best…
Gemma Lloyd was our conveyancing solicitor and from the start was first class. Seemed to work 24hrs a day. Always on hand to answer any questions. Made buying our house so simple.
First class service and great value
I stumbled upon Chris at Setfords by chance really, at a time when I was completely lost. From the first call his calm and confident approach helped me immensely. Chris responded quickly to my calls and emails and made the whole process so simple for me. I was able to breathe again. I highly recommend Chris and the Setfords team and am grateful for the great value they provided me at a very difficult time. Thank you
Kind and thorough
Aga was very approachable, very good at explaining and at giving advice. Very thorough.
Brilliant conveyancing service by Carlota
Brilliant service from start to finish using Setfords for conveyancing. We were first time buyers buying a property in Bristol. Carlota, our solicitor, made the process incredibly smooth. Carlota was prompt, on time, carried out the work when asked but also without delay. We did not have to prompt her once at all throughout the whole process and the report was thorough. We would recommend Carlota and Setfords without question to anyone!
Brilliant Solicitor
Brilliant Solicitor, very helpful, makes selling property so much easier. We would highly recommend. Kristel makes sure everything that needs doing is done and at the correct time, she is very thorough just what’s needed in a Solicitor.
Highly recommend
I instructed Joanne King and Cheryl Driscoll from Setfords for the sale and purchase of my properties. I can't praise them enough! They were extremely efficient, communicative and reliable - they also went above and beyond what they needed to. I will be certainly be recommending them to any family/friends looking for conveyancing solicitors.
I dealt with Elizabeth with my sale and purchase …
I dealt with Elizabeth with my sale and purchase, I cannot recommend enough how helpful she was, always in contact so you new where you were with all the procedures, and tied up my moving date to coincide with purchase. Would definitely use Elizabeth again, thank you for all your help. Sue