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christina k

20 March 2025, 00:09

  • US

Mudflap tried to withdraw $1800 from my…

Mudflap tried to withdraw $1800 from my account. Two $450 charges went through and I had to cancel my card and file a claim with the bank. Today it took $400 out of another account. We have never used $450 or $400 of fuel. Do not use this app!!!

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BBP

21 February 2025, 12:08

  • US

Ok at start, bad ending

It was decently smooth sailing for the start i used them for about a year. Then i had fradulent charge on a pump for $200, too 135 days to get refund, i was tild multiple times to deal with pump myself… i said that is enough and requested my escrow back of $1200, took 3 weeks to get account closed and received $1025 instead and no one could say why. All fuel was paid and support didnt know why there is somewhere in the system invisible charge of $175... After that escrow was paid support ghosted me last email sent to them 2/7/2025

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Arkadiusz Kowalski

07 February 2025, 01:18

  • US

I'm mudflap user

I'm mudflap user , just did my math , for the entire year of 2024 my average savings with mudflap app is bearly - 0.13cents per gallon, mudflap is advertising -average savings of 0.59 cents per gallon, so ther real life savings r NOT EVEN CLOSE WHAT MUDFLAP IS ADVERTISING, and like i said thats my average after entire 2024

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Sergey Dudko

21 January 2025, 04:46

  • US

They will gladly take your first inital…

They will gladly take your first inital deposit, but if you had bank change and your old account is closed and need your initial downpayment, say goodbye.

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Black Hound

08 January 2025, 09:10

  • US

THE FUEL CARD YOU CANNOT COUNT ON

Got approved for $6400 credit line weekly. And the dashboard showed $6400. For some reason I couldn't use more than $2500. After multiple emails back and forth their support had no idea how to fix it, so they just lowered that to $2500. Their dashboard is freezing every single 2 minutes. Mudflap is not reliable fuel card option.

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ReenoV

08 January 2025, 04:28

  • US

MudFLOP

I was about to use Mudflap for the first time and I was really looking forward to getting a great price on diesel. However, when I got to the pump, the price on the pump was 20 cents HIGHER than what was posted on the app with no way to correct it! What a waste of my time. BYE mudflap. More like mudFLOP. Disappointed, UPDATE: In reply to Mudflop's response, I knew exactly how to use the app. That was not the issue. The issue was, as originally stated, the price at the pump was 20¢ HIGHER than what was shown on the app!

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Harold Case

14 November 2024, 04:24

  • US

Horrible customer service

Horrible customer service. They want your banking info, credit card info, then the app stops working forcing you to call in with a picture of your Drivers License. On top of that they started charging a fee to use a credit card pushing you for your banking information. They are a complete joke!

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Akeem Woods

12 November 2024, 09:07

  • US

Horrible company

Horrible company, doesn’t tell about hold charge upfront then they place a 250 hold on your account for 2-3 business days

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Bradford Hobbs

07 November 2024, 02:58

  • US

I was one of the first 25,000 people to…

I was one of the first 25,000 people to start using mudflap in 2020. I loved it saved a lot of money a week since we run 10 trucks. But then applied for their fuel card. Was asked to upload a bunch of documents. After 2 weeks and talking to 4 different people. Mudflap said I never turned in a application. They can't even get their story straight. AB has the sme discount. You will have your cards in a few days.

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Cynthia Walker

16 October 2024, 05:51

  • US

They take money out of your…

They take money out of your card/account whenever they see fit. When speaking with customer service the reps say "that're not trained to assist with debit, credit or account matters" We will never utilize this company EVER!!!!