This is a scam. We were asked to pay the full amount which went up by 50% on the day of the clean when the cleaner arrived, supposedly because there was some rubbish left (as you would expect at an end of tenancy clean). We paid £729 up front and the place was left in the same state as before. He said he would come the day after to redo the cleaning but the tenant was waiting there and no one showed up. We are now pursuing this with our bank as a scam to reclaim the money. Please do not trust Alexandru Razvan Moldovan.

If i could give it minus stars I would Didn't clean anything, promised a refund now going radio silent. DO NOT HIRE ALEX.

Unprofessional, unreliable and don't turn up. I had booked the clean 4 weeks in advance for 8am and had a text confirmation. They never showed up and Alex Moldovan gave me some excuse about there being an issue with their system. After making a fuss they apparently did come later that day but did not do a very good job. They then promised to return today to do it properly and never did. Be aware of this company, I do believe it is a scam. They also go under the name of Magic Shine and the company was removed off the website bark.com (where I'd found them) because of terrible reviews. Amazingly Proffesional HC Ltd (the company named on the invoice) does appear to be listed on companies house.

I am extremely disappointed with the cleaning services provided by Alex. He not only failed to deliver on the job that we had agreed on, but he also asked for more money than what was agreed upon. This is unscrupulous and unprofessional behavior that is unacceptable. Furthermore, Alex left our property in an unsatisfactory state, failing to clean the areas that he promised he would. This led to our estate agent holding another £250 from our deposit to engage a new cleaning service, which is a significant inconvenience and expense for us. Instead of taking responsibility for his incompetence, Alex has resorted to sending us curse words and threatening messages, which is completely unprofessional and unacceptable behavior. To make matters worse, when we did a quick Google search, we discovered that Alex is running an illegal business under multiple names, including Professional Housecleaners, Clean4u, and another. These businesses are clearly scams that prey on unsuspecting clients, and it is concerning that Alex is not registered with Companies House. Overall, I would strongly advise against using Alex's cleaning services. His lack of professionalism, incompetence, and illegal practices make him a liability and a risk to anyone who engages his services. We are now pursuing legal action against him to hold him accountable for his actions.

Do not hire this company! Cleaning crew did not show up for the end of Tenancy Cleaning and owner/manager not processing refund. I do believe this is a scam. I repeat, do NOT hire this company.

I would not recommend this cleaning company to anyone. They have really bad communication and do not stand by their policies. I payed extra to get my balcony cleaned and they literally only threw dirty water from the mop on the balcony and didn’t clean it at all. I didn’t notice the balcony not being cleaned until after they left and when I pointed it out the cleaner refused to come back although they state they have a 48h guarantee. I had to argue with the lady back and forth and although I had pictures for proof she still refused to help me or offer me a refund for the balcony. Very unprofessional and honestly just go somewhere else if you need the job done.

I paid for an end of tenancy clean. The cleaner was late and did not inform me of this. Although the property was cleaned, there were areas which had clearly not been cleaned and my landlord was not impressed - he had to do additional cleaning himself ready for the new tenants. After I contacted the cleaner about this, they have failed to respond to my message. Attached are photos from some areas of the house AFTER the service. I wish I had seen the Trustpilot reviews of this “company” as I never would have booked with them. Avoid avoid avoid.

DO NOT HIRE THEM!! 1) They charge you extra the same day of the cleaning, abusing your little chance of hiring a different company 2) They do not provide an invoice to evade taxes, so you can't do any claims 3) They do not respond for their subcontractors, if they don't provide the service you paid for, they don't respond. 4) They seem very understanding to provide solutions THEY WILL NEVER CARRY OUT.

This is a total scam. DO NOT USE THIS COMPANY.

Arranged an end of tenancy professional clean. Job couldnt have been done any worst (picture of toilet says it all...). After complaining, they sent another team the next day which showed up 1h30 late and after talking to the manager decided to leave and not pursue the job. Luckily I didnt pay anything but a lot of time wasted