Verified
After watching various YouTube videos I…
After watching various YouTube videos I took the plunge. I am so glad I did and Screens.UK supplied the perfect product safe and sound.
Verified
Accurate screen identity
A liquid spill ruined the screen on my expensive laptop. I searched and found a replacement screen and ordered it from Screens UK. The model definition was very accurate from Screen UK and the price was good. Delivery proved to be well packed and swift. The screen came with a set of tools for fixing and some double sided tape as advised by the company. Overall it proved a simple task and a full recovery.
Verified
Very poor customer service
I ordered and paid for a screen, including fast delivery, more than a week ago. It hasn't turned up. It's taken three attempts to get a response from the company, who have then said they want me to wait while they investigate with the courier, with no indication of how long that'll take etc. In other words, they have passed on to me their problem with their delivery service. That's plain wrong and rubbish customer service. Update 05/12/22 Chased again today. They haven't yet followed up with the courier but plan to do so.... sooner or later. They agree that it shouldn't be my problem that they haven't delivered, but nevertheless I still have to wait for them to get around to doing something about it (so it IS my problem). I've asked to cancel and have a refund. They have to get permission from a manager and there were none around at midday. Let me say that again... the organisation didn't have any management around during core business hours. Odd thing is that everyone on the helpdesk has a first name beginning with J. I'm not sure I believe you Jay, Jim, Joseph, I have a sneaky feeling that you ARE the manager. And if you say you're going to give updates via the ticket (or by email or text) it would be polite to do so. Meanwhile, I look forward to receiving my refund.
Verified
HP 255 G7
Got the exact same match replacement screen, super fast delivery, ordered late PM arrived next day. Very good price, called customer service as i had forgot to put a part of the address on the order and it still arrived next day.
Verified
Delivered the right product in a quick…
Delivered the right product in a quick time with the unexpected addage of a fitting kit.
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Great Service and Product
Really quick service, and screens work well and were installed easily.
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Guided selection and prompt delivery
Local company wanted £220 to replace cracked screen. This website led me through selecting the right screen. Delivery very prompt.
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Replacement laptop screen
Needed a replacement screen when my teenage daughter managed to drop her laptop. Found this company online. Finding replacement screen on their website was easy, ordering/payment easy, product turned up fast, fitted it, everything worked, job done! Thank you.
Verified
Good Customer Service
Website was easy to use, the screen was shipped promptly and arrived within two days. Unfortunately the first screen was damaged on arrival which I suspect was the fault of the courier. I contacted customer services who asked for some photographs and then got a second one sent out to me the very next day, this one worked brilliantly. The screen came with all the tools needed to install it which was a nice bonus, will use them again.
Verified
Fast delivery item as described
Fast delivery item as described