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Hampshire Sash

09 April 2024, 17:34

  • GB

Verified

A good solution to a problem

One of our team members found this product as we moved towards spray painting sash windows. We have only done a brief trial but all agree that whilst the product is expensive, it looks to offer a good solution to maintaining clean lines and glass.

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Craig Sherwood

21 December 2023, 21:08

  • GB

Not all suppliers are equal!!!

Walther strong reviews were good, so I thought I'd try them as I was looking for a new supplier to work with. I placed my order and was told delivery would be in 2-3 days...2-3 days came and when so had to get parts from another supplier as it was slowing down my job. Phone Walther Strong to request a refund as they had failed to deliver the parts as promised which they said that it would take up to 10 days to action, It is now the 21st of December (the order was placed on the 7th), so I called them again to see what was happening with my refund and was told that I wouldn't get a refund until the parts were returned to them! I tried to explain that I had not received the parts as their delivery company had not delivered them which was the whole problem in the first place. Under the Consumer Rights Act if parts were not delivered I have a right to request a full refund and refuse any further delivery attempts...Walther Strong has had over 3 weeks to investigate and has not taken any action to solve the situation to date. This was the first time working with this supplier, and it will be the last, very poor customer service, and am still out of pocket.

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designscape

15 October 2023, 21:22

  • GB

The deck tape and post tape are great…

The deck tape and post tape are great products, we use them all the time, first class service as always

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Customer

14 October 2023, 01:01

  • GB

Deck tape

Great product. Excellent service, bang on delivery. Will use again definitely. Many thanks.

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Paul Chilvers

30 September 2023, 16:24

  • GB

Coloured sealant…

Liked the fact that you supply sealant in multiple colours. Postage / delivery was expensive.

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Lee Cooper

29 September 2023, 17:02

  • GB

Always great service

Always great service, delivered on time. Fab product, does exactly what is say it would do, whish I had known about decking tape 10 years ago!

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john harrison

27 September 2023, 04:23

  • GB

Happy customer!

A back order, so took a little time to arrive but can't fault service or product!.... Many thanks!....

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I will

23 September 2023, 17:41

  • GB

Product came in time but not much…

Product came in time but not much information before delivery ie time or even day to be delivered. Thanks.

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Gloucester Customer

23 September 2023, 03:45

  • GB

Quick delivery of a superb product

Quick delivery of a superb product

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Tony

09 September 2023, 04:24

  • GB

Never sent complete order

Never sent complete order. Poor communication.