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RENE LABONTE

01 September 2020, 06:41

  • CA

Damaged parcel

Customer service. Not a word to say. Very fast service. However, the packaging of my order is something else. Sending 4 big jars of vitamin in a bubble wrap, it doesn't seem very smart to me. My package arrived damaged but luckily there was nothing missing from my order.

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No name

12 August 2020, 00:44

  • CA

ok service thanks

ok it was ok service

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Jennifer Goergen

11 August 2020, 01:55

  • CA

Ginkoserine

This supplement is only available at Finlandia. My deliveries are always prompt. The only problem I ever had is a few weeks ago when I couldn't use Pay Pal like usual.

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Marsha Belanger

10 August 2020, 21:44

  • CA

I ordered blue blocking glasses and…

I ordered blue blocking glasses and paid for them upon ordering and have heard NOTHING. Very poor I think. Not even a time line....

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Sheinagh Anderson

09 August 2020, 01:14

  • CA

Fast quality service

Fast quality service. Much appreciated. I will continue to shop Finlandia online. Thank you

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Marshall

04 August 2020, 05:48

  • CA

Appreciate the communication keeping me updated on my orders.

Of the two items, I ordered online, I was informed prior to finalizing the order that one of the items would have to be ordered from the manufacture and delivery could take up to two weeks. I was fine with this. I then received a personal email asking me if I would like to pick up the in-stock item or wait for the ordered item and pick up both at the same time. I opted for the latter and within less than a week my order was complete and ready for pick up. Really appreciated the communication keeping me updated. Always get great service at Finlandia.

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Alan Carter

02 August 2020, 21:53

  • CA

Prompt attention to my initial equity…fibre

Prompt attention to my initial equity and my subsequent order was attended to.

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Tamsin

02 August 2020, 20:46

  • CA

Always quick and great quality products

Always quick and great quality products

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Valued Customer

02 August 2020, 07:46

  • CA

Excellent products not available other…

Excellent products not available other places. Great customer service too

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Michael Robinsmith

02 August 2020, 07:39

  • CA

Shipping included

There was one item out of the six I ordered which would not be in for a week. I asked if they could ship what they had and I'd pick up the rest when it came in. They were super about shipping it right away and it arrived within just two days. AND on top of that, they offered to ship the one missing item when it arrived to save me the trip into Vancouver. I appreciated that offer as sometimes finding parking in Vancouver can be difficult. Thank you