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Danny M

05 September 2022, 23:17

  • US

Nonexistent customer service

I paid for expedited shipping(1-2 day) and my item didn’t arrive until the next week(6 business days). I have attempted to contact Tomtoc four times and have been ignored each time. Clearly they shipped my order “ground” or whatever their free tier is and not expedited. I ordered this directly through Tomtoc instead of purchasing on Amazon but I’d honestly recommend purchasing on Amazon as their customer service is leagues better - and that is saying something about Tomtoc. The product is great but their customer service and e-commerce division needs some work.

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roberto hernandez

05 September 2022, 19:27

  • US

Exelent

Exelent thanks

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Anika

02 September 2022, 05:38

  • US

A little snug for a Gateway laptop, but works for my purposes

This sleeve is sleek and secure, but I found that I have to push my laptop in with some effort to make sure it lays correctly in the sleeve. Even after measurements, the corners are still a little too tight. Nonetheless, it works well for me even if it takes up a little extra space in my backpack.

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MICAH SMITH

09 August 2022, 23:12

  • US

Fast Delivery, Quality Product

Delivery was super fast, and the quality of the bag is top notch. No complaints here.

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djacobs

09 August 2022, 18:09

  • US

Great support

Great support, perfect case.

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M Smith

09 August 2022, 14:24

  • US

Good

Excellent communication about shipping and delivery and it arrived in good time and in excellent shape.

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illustrationary

09 August 2022, 02:54

  • US

Product is fantastic and works so well

Product is fantastic and works so well. But didn't included the strap. Been trying to get ahold of customer service and keep just going back and forth when they do email. Shouldn't be that hard to send a replacement for something that should of been there in the first place. Not the best customer service. Will diffently stick to their Amazon store for future purchases so I can just return the product instead of having to go through this again.

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John Dembecki

09 August 2022, 00:26

  • US

I’m very happy with my purchase

I’m very happy with my purchase. It’s a well-made product and will protect my iPad Pro. I like how it fits my keypad and all my accessories. Very good design. Don’t fix what’s not broken. I will continue to purchase products from you as long as the quality stays the same.

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- KW

06 August 2022, 17:26

  • KW

excellent products fast shipping 100%

excellent products fast shipping 100%

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Budhy Nyoo

03 August 2022, 13:55

  • US

First time buyer from Tomtoc and it was…

First time buyer from Tomtoc and it was awesome experience. Love the product and well price