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Amanda

03 January 2023, 15:47

  • GB

Excellent stove gloves

The stove gloves were ordered as a Christmas present, and we’ve been really impressed with the quality of the product. Speedy delivery as well and great level of communications. Would recommend.

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David Price

29 December 2022, 03:33

  • GB

Ordered the glass on Saturday it was…

Ordered the glass on Saturday it was delivered on Monday morning fast quick and reliable

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Roman Vachitov

25 December 2022, 17:48

  • GB

Easy to order

Easy to order, reasonable price, very easy to install, superb safe packaging and does the job.

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Gary

21 December 2022, 05:21

  • GB

product arrived two days after order…

product arrived two days after order being placed ,well packaged ,,,you cant ask for better than that

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Glenis Hulme

20 December 2022, 04:28

  • GB

I am very pleased with the product and…

I am very pleased with the product and service

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Mr C

13 December 2022, 16:51

  • GB

Prompt delivery

Prompt delivery, even allowing for the strikers. Good product. I will certainly use this service again.

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Mr Barber

08 December 2022, 00:48

  • GB

Great

After discovering that this is the genuine version of the scam site I was almost fooled by I made my purchase, free shipping on my order so it didn't come in a hurry but I wasn't waiting for an extensive time either, there were faster shipping options available too. Perfect sized glass with no scratches, marks or annoying stickers. Only problem is how I'm going to get rid of this overload of bubble wrap...

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John Moody

03 December 2022, 22:41

  • GB

Fairly quick and good product

Fairly quick and good product

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Brian

28 November 2022, 21:43

  • GB

Not good customer service

I ordered from there website a replacement glass for a hothouse 4kw inset fire. I choose from there manufacturers selection. All the hothouse inset fires are 6 sided, the one I received was arched, so it would not go against the door seal. I eventually managed to contact them by phone to be told I had ordered the wrong glass, return it with a template and more money for the correct size. I tried to explain that I ordered this from their guidelines on their web site. After some amount of research on the hothouse I found that they are all 6 sided. So they either used the wrong template or wrong fire. I wrote all this in a letter. 3 weeks later still no replacement or refund for their mistake. VERY POOR SERVICE I WOULD NOT USE THIS COMPANY AGAIN. Thankfully I paid by credit card contracting them for help.

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Mr Michael

27 November 2022, 00:51

  • GB

Exactly as described with prompt…

Exactly as described with prompt drluvery