user image

Marin Komitov

22 May 2021, 18:31

  • BG

I had a very good experince with them…

I had a very good experince with them from start to finish. I used them before for a different appliance. Now I had a Miele dishwahser that keeped tripping the fuse. The booking was very easy.Engineer came, done a diagnostic and found that there was a leak from the dishwahser causing all of the trouble. The leak was coming from some plastic hose/tube. They order it from Gemrmany 5 days later emfineer returned and replace the tube. Now everything is working fine I will recommend their service

user image

Leesa Martin

25 March 2021, 03:17

  • GB

Terrible untrustworthy

Called them to fix my washing machine based on reviews on check trade ( I can only assume fake reviews). They came out quickly took the £70 call out fee then after that never heard from them. I had to call and chase every day for 2 further weeks every day I was told the parts still no available. I went online myself and found a supplier that could supply in 48 hours. Told them I’d get the part myself and they could fit it, suddenly they advised they could get a part that week again did not turn up. I chased again finally after chasing daily and being without a machine for 3 weeks they fixed it. Who knows how long the repair will last. Would never recommend them to anyone.

user image

Catherine Graham

25 February 2021, 22:42

  • GB

Unhappy Appliance

I called Happy Appliances to fix my dishwasher, after reading so many glowing reviews on various websites. I was initially impressed; the work would be guaranteed for a year and the engineer came out quickly and was punctual. The leak appeared to be fixed but, sadly, re-occurred within a few weeks of the visit. The engineer returned and informed me that a new part would be required, and the 'office' would be in touch with a quote. This was when the level of service changed. The office did not get in touch. It took three weeks of chasing (8 phone calls) to get a quote. I was told the part would arrive within three days but this was not the case. Over two weeks later there was no sign of the spare part and every time I called I was told it would be ‘ next week’. In the end, over 5 weeks after their follow-up visit, I gave up chasing them, requested a refund for the part (which I did subsequently receive) and have started the process again with a different company. I have since discovered that Happy Appliances spare-part quote was 35% more then buying the same parts direct from the manufacturer.

user image

JFlo

03 February 2021, 19:04

  • GB

Terrible service

Engineer came out to do diagnostic and said a new control panel and thermostat needed and I’d get a quote the following day. Three weeks on and three phone calls later and no quote. Each time they say they’re waiting for the manufacturer to come back to them. I find it extremely hard to believe there is no other supplier they can go to to provide the needed parts. So now I’ve paid £58 only to have to now source another company and pay another call out charge r someone else to come and make the same diagnosis

user image

Kaloian Vylev

16 December 2019, 02:11

  • BG

Very professional

Engineer arrived on time. Find the issue with my dishwasher. Took about 2 days for the part to arrived and they fit it on the same Day of the arrival.

user image

Taylor

05 March 2019, 17:54

  • GB

Appliances repair

Very friendly service. Superb job. Very happy.

user image

D. Barton

16 November 2018, 16:57

  • GB

Exellelent service!

Exellelent service!

user image

Leda Krasteva

07 November 2018, 17:48

  • GB

Really pleased with Happyappliances…

Really pleased with Happyappliances services. Arrived on time, quickly found the problem in my fridge Samsung. Took a day untill the new part arrive. Engineer replaced the part and now my big American fridge works again