Lovely Estelle
I had the pleasure of discussing my life insurance policy options with the Lovely Estelle, she was professional warm and friendly. She answered all my questions and some! She should train people on what great Customer Service should be she is that good. It is very rare these days to be so lucky to be speaking to someone who not only has a great manner but who obviously thoroughly enjoys helping people and give the impression that she enjoys what she does, if there was a 10 ⭐️ option. I would give this to her.
Kelly Hough
Kelly Hough, who set up my new life insurance policy did an amazing job. Based on my lifestyle, she recommended hat would be the best cover for me and found me the best price for this as well. I’m always reluctant when I receive these kinds of calls but she was friendly, upbeat and after the health questions were asked and answered she used just the right amount of humour to lighten the mood. I think she is an absolute asset.
Excellent
Kelly gave an excellent service. Was very thorough and explained everything in detail to me. Kelly was very professional chatty and polite. I was kept up to date with everything that she was doing whilst on the phone and what she had been doing in the background in-between calls. Keep up the great work!
Excellent service
I had a phone call with Jason Wong who was very polite and professional. He made sure I understood everything and was very thorough through the entire process. Overall I had a great experience. Thank you.
The right knowledge and information
I was called numerous times as I don't answer number I don't know. Finally after establishing the number I spoke to lady who explain why the contact was made, who then referred me to Jason. We made arrangements to talk. But I unexpectedly had to go abroad for 2 weeks. Jason was patient making another date to talk that suited me. Jason was very thorough and helpful, I'm really impressed at his patients.He and I sure had an educated conversation.
Ryan was was excellent
Ryan was was excellent, professional and knowledgeable when dealing with us. He understood our situation and patiently worked with our time over a period. He provided all round excellent service and value for money products.
Thank you to Estelle Fenton for calling…
Thank you to Estelle Fenton for calling late in the evenings and completing the forms. We got there in the end lol, missing each other calls. Great advice on insurance policy
Listen to what I wanted and actioned on it
I had a fabulous experience when reassessing my life insurance. The advisor William Redgrave was really attentive and listened to what was important to me and got me a good deal that I am happy with.
Great customer service
I had a telephone call with Cameron mcfarlane to help me arrange a new solo life insurance policy after dealing with divorce. He was kind and patient and was able to talk me through all the best options that would be available for me and my two young children. He managed to find me a new deal with the same insurer, the price stayed roughly the same and the benefits on the new deal were better than before. It's a great deal off my mind knowing that if something were to happen to me that my children would be financially protected. A great experience from start to finish.
Detailed and friendly
Kelly Hough, really took her time to explain and got me the best quote according to my budget.