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Latasha Jones

21 October 2022, 08:53

  • 1 Review
  • US

Verified

I bought a TV stand

I bought a TV stand. The shipping was fast and the stand looked great. When I put it together it looked so good in my bedroom. The instructions were easy to follow. No tools needed besides a screwdriver. The storage compartments are spacious. The stand has a sleek modern look.I think this was a great purchase.

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Annie I.

21 October 2022, 04:10

  • 1 Review
  • US

Verified

Good on delivery bad to awful on support

Good on delivery, received product ordered. Bad on customer service. When I called to get assistance I got voicemail. When some assembly required for purchase, I don't think voicemail and never getting back to customer is awful business practice. As a business owner entrepreneur, this is not how I would do business. Many folks will probably run into assembly snags, and someone answering the phone to help customers is going to get you better reviews. Especially since it is mail order arriving unassembled. It seems many businesses miss the customer service and support that could make you great. I rated 2 stars because yes I received the product when I ran into a snag, no one was there to help, EMAILing your support and leaving voicemail without anyone returning my call is poor customer service and support. Sorry you had to be rated on low side. Oh well, learn from your customers and bad reviews especially when running into assembly snag.

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Donna Faber

19 October 2022, 19:54

  • 1 Review
  • US

Verified

My neighbor has your fence

My neighbor has your fence. It looks nice and keeps the dogs safe. Now I need one. I had one issue they were very prompt in resolving it. I recommend their fence.

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Scott

19 October 2022, 10:19

  • 1 Review
  • US

Verified

Exactly what I needed

Exactly what I needed. My order was exactly the exact amount of tiles I needed! Quick installment, and no tiles were damaged upon order. Already recommended to my apartment neighbors.

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Cm

19 October 2022, 10:03

  • 1 Review
  • US

Verified

Satisfied

The product arrived on time in protective packaging so that it arrived safely. Upon opening, materials are sturdy and decent. The instructions were super clear with easy to understand pictures. I’m fully satisfied with my experience and would purchase from this shop again.

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Alicia Villegas

19 October 2022, 09:13

  • 1 Review
  • US

Verified

Very good quality and shipped very fast

Very good quality and shipped very fast

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Harish

11 October 2022, 10:55

  • 1 Review
  • US

Verified

I ordered full bedframe from Wayfair…

I ordered full bedframe from Wayfair and it turned out to be good. It took about 15 mins to assemble it and best part is they gave Velcro slates which are easy to put them and take off. Loved my experience!!

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ATLG

29 September 2022, 23:48

  • 1 Review
  • GB

Verified

This is the worst company I have ever…

This is the worst company I have ever dealt with. Ordered 2 large items, both of which came with the same missing parts. Requested they sent out missing parts, but they then only managed to send out the wrong missing parts - so then had 3 boxes all with incomplete parts. Therefore, went and purchased a replacement product elsewhere and requested collection of incomplete items and a refund. However, it wasn't the product that makes them the worst company to deal with - it's what they call their "UK Customer Service team". - 3 attempts by them to arrange a collection (and at one stage, told me they would only pick up 2 of the boxes as that's what I originally paid for and they didn't want a surcharge to be incurred!); - they are not proactive or show any customer service focus; - you are stuck sending countless emails back and forth, with what feels like to a robot; - no acceptance that their customer service has been beyond poor; - countless emails sent and no - one takes any ownership or answers your questions; - no manager offer to call to provide an explanation or an apology; - and since picking up the items yesterday - absolutely no response from the company that going to process the refund despite chasing twice. Have had to escalate to Amazon to support resolution of refund. And staggeringly, not able to comment on the seller's performance on Amazon, only the product, which given I was sent 3 incomplete items, is difficult to do! Also, now having seen comments on here about them (and also their distributor in the UK on google reviews) - would have NEVER BOUGHT as lots of comments saying the same as me. So, to avoid someone else having to deal with the stress and frustration of dealing with Yaheetech - posting this. AVOID this COMPANY.

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Amber Verbena

29 September 2022, 16:00

  • 1 Review
  • US

Verified

Quick delivery

I have purchased a product from this company that arrived much sooner than expected. Even though I thought jt will come from abroad and take a few weeks, it came within days to the middle of USA. The product was worth its price as it was of good quality. The company is also very responsive and quick to communicate. I will definitely be ordering more products from them!

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Dimplesb

29 September 2022, 06:03

  • 1 Review
  • US

Verified

I did not receive my packages I have 2…

I did not receive my packages I have 2 packages did not receive any but you took my money