Absolutely terrible and unprofessional, it almost seemed like I was getting trolled when going back and forth via emails. The customer service is horrendous. I ordered a barbell rack for my kids for christmas just to find out an important piece to it was damaged so we could not assemble or use the rack. The employee I was emailing said that the one part I was needing to be replaced was in stock but it was also damaged. After I requested a refund, the employee suggested I should sell it or "give it to someone else as a gift." It is about to be 2 months and have still yet to find a solution. Absolutely terrible experience, do not recommend shopping at YaheeTech.

No hardware came in the box. Customer service can’t be reached. Just started a return on Amazon. I have called, emailed and Amazon message. So disappointed with this company. Buyer beware

As a pet owner I must say I am in love with the products that I have ordered from Yaheetech. They have came in perfect condition and have included all parts for easy assembly, if assembly was required. Yaheetech's customer service has been A+. They care about the products they sell as well as their customers. I have ordered many of their items including the bird cage and a play pen for my puppy. I plan to be a customer for years to come.

Great company to work with. I was hired by Arnold to assist them in Google Merchant Center-related issues. I definitely can recommend them if they hire you.

I bought the cage for my birds, and when I received the cage, it was damaged. So I had to return it. It charged me half price of the cage for returning ($52). They already received the cage, but they never send my refund back. Vey unprofessional!!

Received damage product. Sent it back but Never received refund Not recommend you use the China company.

I purchase a online computer desk from Walmart. When I received the desk there was 6 screws missing. The reason for my purchase I’m working remotely from home, now I’m working on a folding table because I can’t install my computer desk. This computer desk came from company Yaheetech. Desk model# 611120 Rustic Brown. Just like other customers, left many voice messages and email. It’s ridiculous that’s this the worst customer service I ever experience. I’m glad you got my money with no problem but I can’t get missing screws replace. What a totally ripoff!!!!

Sold me some garage shelves on Amazon which went moldy really quickly. They replaced the shelves and they too went moldy. Now they are not responding to me.

I had gotten a product from Yaheetech as a gift for Christmas (Via Amazon) - it broke the same day we installed it. It was just one little part which I’m sure could be easily replaced. We contacted both Amazon & Yaheetech as stated in the manual. Amazon was great... as to be expected, Yaheetech - Awful! I made SEVERAL attempts, called, left voicemails, wrote Emails & NOTHING! I don’t even think anyone works in their customer service department!! Extremely disappointed! Terrible

I have tried contacting the supplier (Yaheetech) multiple times, through Facebook messenger, email and the phone number (which stops ringing straightaway due to it not being real). Yaheetech are a fraudulent company. I’m not sure why Amazon even allow Yaheetech to sell on the platform. Only half of the product turned up. The build quality of this product is utterly embarrassing. It’s all plastic. P.S - if you fancy a laugh, head over to their Trustpilot and read all of their self written reviews. 😂 I genuinely think Stevie Wonder could’ve done a better job.