Yesterday, I went to pick up my high school transcript from Global Language Services for evaluation. I got up early and arrived around 9:00 AM. There weren’t many people there, so I was attended to right away and greeted warmly. However, when I informed the front desk agent that I was there to pick up my transcript, she told me it wouldn’t be ready until 3:00 PM. This was surprising because, while the transcript was completed within the 10 days as promised, I expected it to be ready in the morning. The agent did look in the computer to see if they were ready, but unfortunately, they weren’t available yet. She mentioned that they do things on a schedule, meaning the transcript wouldn't be available until the afternoon of the pickup day. This didn’t sit well with me, so I asked to speak with a manager. Damian, the manager, was fantastic—probably one of the nicest people you’ll meet in New York City. He quickly looked into the situation and worked with me to ensure I received my transcripts before 3:00 PM due to my specific circumstances. If you’re planning to pick up your transcripts, just know that they are typically ready after 3:00 PM. Overall, thanks to Damian, I had a positive experience. He truly went above and beyond to help me, and I’m grateful for that. We need more managers like Damian in the world. The other staff members I encountered were also friendly and helpful.

Professional... quick.... straight forward service. Once you have the official....original documents and pick service right for you, they get it done. No issues. Would highly recommend.

worst quality ever , they just don't care , they don't bother themselves to do the right thing , my evaluation isn't done right and when i complained they redo it wrong one more time in a careless manner, i don't recommend this place to anyone

thank you! greatest and fastest service in NYC