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Laura E

01 December 2023, 20:24

  • GB

Great frame

Great frame, very good quality. Delivery time was amazing, frame came in 3 days. Perfect for my graduation certificate and photo.

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Isabella

01 December 2023, 20:17

  • GB

Damaged product and poor customer service

Unfortunately the glass in my frame had been smashed during transit - the cardboard had been damaged, and the packaging inside had been entirely insufficient - only a few foam bits, but no protective wrapping around the frame itself. I immediately sent photographs to Beaver Frames, and explained that (because I needed to give the frame as a gift the next day) I would have to replace the glass myself at considerable cost and inconvenience. I asked what compensation could be provided and, despite an exchange of emails, was given only £5 compensation. I was disappointed with both the product and customer service.

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Gaia

01 December 2023, 05:43

  • GB

Excellent as always!

Excellent as always! Love their frames, and they were super helpful sending me a replacement glass for one I broke. Highly recommend.

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Jean J

29 November 2023, 04:29

  • GB

Love my framed photo

Love my framed photo. Service was efficient and product sensational.

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A Return

28 November 2023, 21:34

  • GB

Well packaged good quality product

Well packaged good quality product. Tracking was good too.

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Richard Cornwell

28 November 2023, 18:20

  • GB

Great product, slow delivery.

Great product, and great price. However, marked down by the fact it arrived 6 days late. Not sure if this was done to the seller or FedEx but disappointing non the less. Luckily I wasn’t in a rush for the item.

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Steven Ballard

23 November 2023, 20:23

  • GB

Good value

The photos don't do the frames justice, they are nicer in person, good quality and look like you've had your things professionally framed, worth every penny and delivered quickly

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Luke Crofts

23 November 2023, 04:06

  • GB

Great product even better service

I initially ordered a frame unfortunately it had been slightly damaged during transit. I can tell you no fault of themselves as they package it very carefully to minimise the risk as much as possible however accidents still happen. I contacted them by email, and I then got a reply first thing the next morning apologising that a replacement had been dispatched immediately. I received this the very next day. Couldn't ask for any better and the frame itself is great quality. Fantastic company. Will be buying from them again the next time I need a frame.

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customer

22 November 2023, 23:11

  • GB

Excellent frame

Excellent frame. Well made just as advertised. Came next day delivery in a well packed parcel Happy to recommend .

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Ali North

21 November 2023, 22:10

  • GB

Great service

Great service, product and communication. Thank you!