We have been with Vetsure now for many years and recently our fur baby required veterinary treatment. Vetsure were absolutely amazing and settled the account quickly and efficiently without any hassle. It makes a refreshing change in this day and age to have an insurance company that lives up to and honours its well deserved 5* reputation. Would thoroughly recommend them.

Ted - our beautiful 4 year old Cockapoo - had broken all 4 metatarsals in his rear left back in December. Throughout his treatment and recovery Vetsure have been there for us, both at our local vet practice, and at the specialist vet hospital where Ted was referred. Apart from the small excess we haven’t had to pay a single bill and both treatment centres were happy to deal direct with Vetsure for their billing. Vetsure claims team e-mailed for our verification before they settled each invoice. Ted’s treatment was fully covered by the policy and we feel very fortunate to have undertaken his treatment journey with a quality specialist insurer. Thank you Vetsure - you’ve been brilliant, and best of all Ted was running off the lead today - for the first time since his injury occurred in December. It’s so good to see him once again enjoying his happy-space on our local beach.

Vetsure were so kind when my previous cat died. I would not use any other local vet as they are always there for you and your pet. Thanks for your Birthday wisehs for Aries my new companion.

Fast, friendly service and always somebody to speak to when necessary. Literally; they do exactly what they say they will do. Caring too!

Absolutely fabulous pet insurance company. Never once denied the claim. Quick and speedy to receive the claim money.

Every time I use vet sure they are great . Never had any issues They pay out quickly and effectively

Great person to person customer service. No chatbots. Vanessa sorted out my insurance and vets healthcare plans so that everything was all tied together. She made sure that we had the promotional discounts for our policies as well. Thoroughly recommended.

Worth every penny - no quibbles over claims, plenty of cover with nothing hidden to trip you up when it comes to renewals or exclusions.

Excellent service, great sales team. Thank you for your help.

A bit of a no-brainer. Taking out pet insurance with Vetsure was easy. The salesperson was well informed, explained all my options without jargon, answered questions clearly and helped me select the best plan. Vetsure is also very good value!