Very professional and friendly team.

Prezzi ottimi ed uno staff molto cordiale ed efficiente

My experience was rather dissapointing with you guys. Firstly my car was booked for 8PM on Warsaw airport. My flight was slightly delayed, I landed 7:55 PM. I called the front desk right away and was told that they are closing 8:30PM and if I won't make it, than it's my problem. Luckily I went through baggage and passports quite quickly and made it to the office. I got the car ok however baby car seat that I ordered wasn't mounted in the car and the car park was almost 1km away so I had to walk with my baggage and infant son there carrying an extra weight. When I got the car all left side of it was covered in mud but hey I need a car to get me to my destination, didn't bother me that much. At the pickup I was informed that the office location is changing and I need to return the car somewhere else and will receive an email with directions. After 6 days; one day before return date I chased it as I didn't receive anything and was informed to return the car to the same location. I asked for the address of the car park as there are plenty around the airport and was told I will get it shortly but unfortunately I didn't. Next day few hours before I was due to drive back and return the car, I chased the address again, gentleman on the phone said he does not have the address of the return point and the best he can do is to send me a picture(!!) of QR code with location, due to lack of other options I said its OK. To no surprise at this point I didn't get that picture for few hours and I chased it again right before departure l, I got it an hour later when I was already on the road. I had only one phone so the QR picture was useless to.me at this point. When I got there some nice guy form the other rental place pointed me to correct carpark. Additionally to this I was told that noone will collect the keys at the car park and I have to bring those to the office, just what I need before the departure. After all I gave back the car ok. I hoped that this experience is already past me but turns out I was wrong. Yesterday I received and email saying that I will be charged 450zl cleaning fee because I returned the car extremely dirty. By the way a week rental plus baby car seat was 400zl total. I admit that there were some crumbs from my sons corns puffs on the seats. Email also said there was mud in the car and I got a picture of car mat !!! What a surprise that there is a little mud on a car mat in winter after a week of driving. I didn't know there was a policy that I have to return car in imecable condition even though I didn't receive iit like this in a first place, but my fault for not reading T&C maybe, however minimum hourly rate in Poland in 27.77zl which means that I was charged for 16h of labour(2 working days!!)for hovering the seats which is widely excessive.

Auto perfetta, personale cortese e sempre disponibile per dubbi anche al telefono, prezzi ottimi.

Muito satisfeito com o carro, era praticamente novo. Recomendo, thanks

Macchina consegnata pulita e in perfetto orario . Servizio Top

All good, but you have no guarantee that you will receive the booked size of a car

Acquisto online con debit card e velocità e gentilezza

Rispettare la categoria di auto scelta dal cliente è fondamentale per garantire il servizio adeguato. Se si sceglie e si prenota un'auto di segmento C non ci si può ritrovare poi con un'auto di segmento A... Questo può comportare dei reali svantaggi per l'utente nell'utilizzo effettivo del mezzo e la necessità di restrizioni, compromessi e difficoltà non previste al momento della prenotazione.

La gentilezza e i prezzi del noleggio alle stesse condizioni se non migliori delle altre compagnie presenti all’aeroporto di Verona