The once excellent Gluten Free sliced bread now falls apart in 8 or 9 loaves I buy out of 10. It's got worse over the last year, and I have bought it since they started making it. No more. Either the top half breaks off, due to a large air bubble under it,losing 15 to 25 % of each slice, or in extreme cases the whole loaf self destructs into crumbs with little use than to give the birds. An expensive waste. I emailed Hobbs about it several weeks ago and got no reply. I also asked them about it on Twitter and also got no reply. Not impressed at all. The impression given is they don't care or check on their product.

The bread tins purchased have come covered in black bits and are very scratched. They look used not new. Bought these as a gift for Christmas not happy to gift these. Tried to contact Hobbs bakery about this an had no response from email.

Ordered for a present for housemate, a pastry bundle and baking stone. On the first delivery baking stone came broken. The second delivery with the pasties then took a while to come and when it arrived box was squashed and it was left on the doorstep for hours. The packets had expanded a bit but put them in the freezer on defrosting they all had a sour smell to them so had to be thrown away. When I contacted them about the stone they sent out a replacement which did arrive. However, the contacting about the pastries a couple times I’ve had no reply back at all. Which was ultimately disappointing as it’s been a waste of money and waste of a gift. I do put some of the blame on the delivery company they used as they showed no care for the products at all.

Wonderful delicious handmade sourdough bread which freezes well Their mince pies and croissants are great too

I was disappointed with my online order.The bread I ordered appeared stale and had no taste.I sent Hobbs House Bakery a email expressing my disappointment and they did not have the common courtesy to reply.No more orders from me.

As a Bakery we used Hobbs House Bakery for our supply of flour and these would constantly arrive split or broken. We would contact the company with no luck at getting any response or help in rectifying this. We have even tried to contact via Instagram but still not luck. We will not be using this company again. AVOID!

Ordered bread - 6 loaves. Four were sent, one was refunded and one (Olive Bread) was replaced with hot cross buns! Wrote to the 'help desk' on the website - TWICE! - and no answer received. Appalling company. Will never use again

Absolutely wonderful bread, I’ve loved every singly thing I’ve tried. Great delivery service as well, APC are always punctual, polite and really helpful. This is my third shop with HH Bakery and it won’t be my last! Thank you!

Used Hobbs bread delivery during first lockdown, have now returned because we loved the products so much. Fast delivery and the bread is fresh and tasty. Would recommend.

I bought 3 tins as a gift for an experienced baker of 40years to replace very old large steel baking tins Despite following the instructions the bread stuck Company refused to accept return of the tins Poor customer service