Quick delivery
Quick delivery, good product, quite happy. Flavor is good, a little sweet, but good.
Perfect experience
Perfect, took a week to get to my house but the products are great
Perfect!
Perfect!! No words needed
My whey protein arrived already open…
My whey protein arrived open in the box... With some protein dropped out of it. This could be due to the delivery service and not necessarily BodyLab themselves.. But it is still very sad, a big waste and brings a lot of uncertainty.. As example, what if someone out something in it or it's already been used by someone else. Also I don't know how to properly make a report of this and maybe get a new product instead.
Protein powder was opened.. very slow handling by customer support..
I received the 2kg bucket of whey protein powder opened with some of the contents spilled out and the lid not closing properly. I can't trust this is safe for consumption this way. I've contacted support, but I got no answer.. Very disappointing! Edit: after a couple of days I finally got a response with a request to send in a picture. Every time you send an e-mail they take an entire working day to respond. Finally they sent me an e-mail saying I'd get a separate e-mail from DHL with a return label, but that it could take up to two weeks! And once the bucket was received I would get a refund.. I wanted a new product, which I now had to re-order and wait another 4 days for. If I had known this from the start, I would've re-ordered it immediately. But, now 3 weeks down the line, STILL NO RETURN LABEL. Update: I e-mailed customer service again and then received my shipping label. After shipping it back, it took a couple of weeks before I had the refund, but I was refunded the whole amount. Thanks for the help. I hope next time this will be somewhat smoother!
Great products with a great price!
Great products with a great price!
Goede en snelle service
Goede en snelle service
Goed bezorgd
Dinsdag besteld, zaterdag geleverd. Alles was prima verpakt en heel.
Good products
Good products, however a lot of unavailable products ...
8 open days to get my delivery…
8 open days to get my delivery supposedly coming from Holland. It happened that it was sent from far east Germany. Not ecological and clearly missleading in time