Excellent quality and reliability over…
Excellent quality and reliability over several years supplying me. New designs handled carefully as I require a high attention to detail- with very minimal tolerance owing to the nature of the product. Always a friendly service. Recommended.
Great service
Helpful, friendly and good value for money, would recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
5 Star Service
Friendly and reliable service. Really quick and easy to order desired items. Have a great choice of products to choose from. The quality of the embroidery is excellent and reasonably priced. Would definitely recommend and wouldn't use anyone else but Oldfield's.
Fast quality service from beginning to…outstanding
Fast quality service from beginning to end , would recommended this company to all in the future
Very good
Very good, popped in there10 mins before closing time on a Tuesday, Simon took the time to help, placed an order there and then for work wear, it was all done and ready for collection on the Friday. All good fit, embroidery work very good. Pleasure to do business with.
Disappointed with customer service
Disappointed with customer service - I asked for a quote for my tees and no mention was made of any delivery charge - when I received the invoice, there was a delivery charge of £9.99 plus VAT for 4 tee shirts. In these uncertain times, I asked to cancel my order at this stage because the postage charge seemed excessive, but sadly, Simon told me my tees had already been embroidered. I asked if there was anything to be done with the delivery charge and after my third email about this subject, (with no reply to the first two) Simon told me, "unfortunately the postage charge is unavoidable considering the current climate." When I received my parcel the second class postage charge was £4.00 on the 20p plastic envelope my tees were enclosed in. I am delighted with the quality of the shirts and the embroidery but I am disappointed with the customer service, and in future I won't be using this company. There is a wide choice of companies who offer this service, I like to shop locally and as you will see from all my other reviews of companies, customer service is a critical concern when I make my choice of who to buy from. Reply to Simon, I don’t like to slander anyone, I just want to be fair and I asked you if you were passing here. I never, at any time, did I suggest a special journey. You can say what you like to this, but all I know is Trust Pilot is a tool to record customers’ experiences and I am disappointed with your customer service and the way you are twisting our email conversations.
Brilliant service
Very happy with the service provided. Good quality sweatshirt that washes well, again and again.
Excellent
Excellent, friendly service and wide range of products of good quality. Stickers, business cards, tee shirts, soft shells, you name it they can do it, and usually fast when you need it!
Absolutely brilliant,love it
Absolutely brilliant,love it. Great quality. I got a spaniels rock hoody. Love the little extras - phone pocket in pouch etc.
Absolutely brilliant
Absolutely brilliant! I had a Spaniels Rock hoodie. Lovely and soft with great embroidery. High quality value for money. I have just ordered another one!