Bart and the other customer service staff were extremely prompt and helpful! Although I was approved for a short period of time, the doctor refused to give me enough time to obtain more detailed medical records. It was a Friday afternoon when we had our meeting, and I kept trying to explain to her that my doctor's office was not open over the weekend, but that I could contact them and ask them to fax over more detailed records. Unfortunately, she would not provide a fax number. It seemed as though she wanted me to pick up the records, to which I told her that, due to my work schedule and their hours of operation, I would do my best to get there Monday, but it may be as late as Tuesday. Instead of waiting for me to get more detailed records (I was able to obtain some general records from an online portal that demonstrated what I was saying), she approved me for 3 months, which means I will have to go through the whole process all over again to get approved if I want to continue utilizing this treatment. I felt as though she didn't believe me when I told her about my issues, which was very frustrating. Overall, I'm glad I will have the opportunity to try this out, and this method was quick and more affordable than any of my local offices. Since this doctor was new, I hope that she will demonstrate more patience and understanding in the future, because people who are applying for this treatment are suffering from something and just want some relief.

Fantastic service, very professional.

I was apprehensive at first, it seemed too good to be true. Just collect my medical records, upload them, do a video interview and bingo! Well I was wrong to be apprehensive, because that was EXACTLY my experience!

Very pleasant experience. I am grateful for all your help. Highly recommend HelloMD.

Kindness is your strong suit. Thank you.

Dr. Kim took time to provide suggestions on using cannabis to treat my cancer and chronic pain. It was helpful to get additional insight on how to achieve the best benefits.

My appointment was thorough, the NP was knowledgeable and made himself available for questions. It was completed on time and in a timely manner

very professional and caring.

Great price. Good information. Quick service. Professional yet friendly. I would recommend to any family or friends looking for similar help. The app to upload license and photo was smooth, too, even though I did everything from a laptop.

When I couldn’t connect to the doctor they were very helpful to get me connected