user image

Jim S

01 May 2021, 04:41

  • 1 Review
  • US

Verified

Terrible - failed 2nd night - trying to return

I got the unit and set it up as instructed. First night was ok. Second night a loud gurgling noise woke me up. Turns out the SoClean tube into my CPAP was sucking the water and leaking out of the connector all over my wood-topped end table. It was everywhere and the noise was caused from it trying to suck the last water out. I shut it down, cleaned it up, filled the humidifier reservoir and tried it again. A few hours later it did it again! water was everywhere, including all over my wood floor and all over the CPAP machine. I'm lucky it didn't leak into the CPAP unit as I now see so many others have experienced, causing the CPAP motors to go out etc. I emailed them twice and no response! I am literally on hold for 45 minutes and counting, waiting to talk to customer service. I need my money back for this faulty product. Appears many others online had this same issue. Do not buy this product - evidently it also can void your CPAP warranty too. wow.

user image

Kathleen

01 May 2021, 04:17

  • 2 Reviews
  • US

Verified

Ordering on line was easy

Ordering on line was easy; I was able to order the part that was needed, and it came in a timely manner.

user image

Pamela

01 May 2021, 02:33

  • 1 Review
  • US

Verified

Very expensive for something that…

Very expensive for something that doesn't last that long .

user image

Slug

01 May 2021, 01:41

  • 1 Review
  • US

Verified

Great service!

Great service!

user image

FJBFLL

01 May 2021, 01:31

  • 1 Review
  • US

Verified

It was very easy to reorder the filter…

It was very easy to reorder the filter kit. Thank you

user image

MARIE BERENS

01 May 2021, 01:29

  • 1 Review
  • US

Verified

Easy to order and check out

Easy to order and check out. Fast delivery.

user image

Richard

01 May 2021, 01:09

  • 1 Review
  • US

Verified

I luv my so clean

I luv my so clean. It’s hard to wash and dry tubing daily. I just put in case. Fill water tank and so clean does the rest

user image

John Dawes

01 May 2021, 00:57

  • 1 Review
  • US

Verified

VERY

VERY, VERY SATISFIED WITH MY SO CLEAN!!!!!!!!!!!!!!!!!!!!!

user image

laverne williams

01 May 2021, 00:46

  • 1 Review
  • US

Verified

Easy and fast service and delivery

Easy and fast service and delivery. Thank you

user image

SOMO

01 May 2021, 00:28

  • 1 Review
  • US

Verified

SoPleased with SoClean

SoClean has been one of my best purchases. It is a must have if you have a C-pap device. Exceptional product.