Absolute black 100% cocoa truffle snowmen are the most horrible chocolate we have ever tasted. Had to spit it out. If we could give less than one star it would be a minus 10.

Definitely can't knock the chocolate it was superb , but come on ,£25 for five items and half a box of cardboard cuttings I don't mind receiving it as a present I certainly wouldn't give it .

Things go wrong The way they are sorted make all the difference Thank you you keep a loyal customer

Lovely chocolates great to give as gifts.

I contacted them about a faulty bar of chocolate that I bought at Waitrose and without requesting any proof they sent me 3 bars of chocolate to make it up. Excellent quality of chocolate too.

Excellent chocolate - no faults there and many items can be obtained from Waitrose, Ocado and, now, Sainsbury's. HOWEVER - regarding home delivery of their more exotic bars, please read on? Unless you opt for next day delivery, this company use Hermes which is a very hit and miss company. It then depends on the skills, experience and personal commitments of their local couriers for items to get to you. EDIT - the wonderful chocolate arrived after 6 days. My wife said that the Hermes delivery man was very polite and courteous. I have upgraded my review from 3 star to 4 star.

A challenge every year is to find an Easter egg bigger than my sons head - Montezunas came up trumps with their 1kg giant egg, and delivered within a few days. Well wrapped generally. But sadly the egg was slightly too large for the box and had been broken in transit. I telephoned them and was immediately offered a replacement - the big ones had already sold out so they sent me a slightly smaller one AND a refund, AND we got to keep the giant egg. My son thought Christmas, Easter and birthday had all arrived together! Friendly helpful staff, nice chocolate - will definately shop here again.