Very inflexible and non existent costumer service, cannot recommend to buy there

A true gem in the world of online shopping – I can't recommend this store enough.

From their diverse range of products to their seamless checkout process, this store sets the standard for excellence.

Great service, helpful, and great products. The ergonomic chair I purchased cost less than my physical therapy co-payments to correct the problems caused by my last chair.

I got a recommendation from an ergonomic evaluator about how to get a chair that would be better for my body. I called Ergo Experts and the salesperson, Mike, spent nearly 30 minutes talking me through solutions that would be the perfect fit. I have not had this level of top-notch customer service in decades! Mike knows his stuff. The chair came and it's just right. Highly, highly recommend!

I received my comforter today. I'm super satisfied. It came in the time they told me. Beautiful craftsmanship and so comfortable. Definitely recommend this site. Totally worth the money I spent.

I work from home almost full time these days and figured it was time to upgrade my home office, starting with a new desk chair. As someone who knows very little about all the different chair styles, as well as correct sitting postures, I am incredibly grateful for the team at Ergo Experts for their patience, attention to detail, insight and, most importantly, dedication to make sure I received a product I would love. The ordering experience was very simple and straightforward and I received my item quicker than expected. It's been over a few months of use now and I am extremely satisfied with my purchase. The material is very confortable and the adjustment levers are very easy to use. I highly reccomend this chair to anyone who spends a considerable amount of time working from home.

I recently purchased an Office Master OM5 Series chair from Ergoexperts and I couldn't be happier with the decision. I had contacted their customer service to inquire about some of the options I was able to pick to customize the chair how I wanted. Throughout the entire process, the representative was patient and helpful, answering all of my questions and ensuring that I was completely satisfied with the selections. I was impressed by the level of attention they provided, and would highly recommend purchasing from them I have been using the Office Master OM5 Series chair for a bit, and I must say that I am extremely impressed with its performance. One of the things I love most about this chair is how breathable it is. The mesh backrest keeps me cool and comfortable, even on the hottest days, and the overall design of the chair promotes good airflow and circulation

Having bought an Office Master PT62 from this company I would advise going elsewhere. I would strongly suggest also looking into other chair types as this one is not working correctly and no matter how often you ask for answers or explanations, you end up waiting forever! It is also dangerous as it slips out of being a flat seat into a tilted seat and propels one forward. I have not sat in it since I did that because I almost fell. Have had a few problems and typically it takes a couple of weeks if you are lucky to get an answer. I have had this chair for a while now and it is still unusable.

I ordered two Intellispace keyboard trays and an Office Master chair. I have a narrow desktop and needed a specific length track. I called for advice on what exactly to order and Mike was extremely helpful in guiding me to the right products. They all arrived quickly. A year later FINALLY got it together to install the keyboards and realized that four screws were missing from one of the keyboard sets. I may have misplaced them myself since it had been...well a year. I emailed Mike and he immediately had the manufacturer send me the parts I needed, no questions asked. They arrived in a few days. The products are high quality and as advertised.