Verified
Fantastic company to work with
Fantastic company to work with. We find their processes very easy to deal with. Customers get full clarification on what they are signing into, the staff are also very helpful. I would highly recommend working with Tower.
Verified
The One Solution and Tower Leasing
As a supplier of Telecom Solutions to businesses around the UK, we need to have a strong leasing solution. Tower provide just that and I would have no hesitation in recommending them to colleagues
Verified
This is the worst finance company we…
This is the worst finance company we have ever had the misfortune to deal with!! If I could give them no stars, then I would!! They seem to feel its perfectly ok to hide behind the small print in their documents and do not feel that they have an ethical duty of care to their customers! We took out a 2 year contract for some equipment we needed for our business and all the other finance companies we have ever taken out finance with, have always written to us at least 30 days before the end of the contract to ask if we want to continue with the secondary rental period or end the contract, but Tower Leasing DO NOT DO THIS! As a result, we inadvertantly carried on making the monthly payments. Following an audit of our accounts, our accountant picked up on this so I contacted Tower Leasing to see about getting a refund of the overpayment and they have said that it's basically hard luck and that we should have read the terms and conditions! I agree that you should read the terms and conditions of a contract before signing but the finance company has a duty of care as well to point out the main points of their terms that their customers should be aware of before they sign - it's called dealing with your customers ethically and being upfront and honest! It feels like they don't do this hoping that their customers don't contact them and then they can then get away with carrying on taking money for nothing! Who know how many other people have been caught out - I'm sure we're not the first! If anyone out there has recently signed a contract with them, we would strongly recommend that you take the time to read the terms and conditions very very closely to make sure you are not going to get caught out by anything!! If you are considering signing a contract with them, then tread carefully because you can't rely on their sales people to tell you everything you need to be aware of!! We are definitely never going to deal with them again as they clearly don't care about their customers!! UPDATE - 18/04/19 - These people are priceless!! They responded to our review by asking us to contact them to discuss further but when I did, they said that they had already given us their decision which is final. Vanessa said that they always respond to poor reviews by asking you to contact them but what is the point if you are not interested in resolving anything!! DON'T DEAL WITH THEM - they are not honest and upfront with their dealings with their customers!
Verified
The Best of The Best - Exceptional Customer Service and Competence
Tower Leasing is an exceptional broker to use for your funding needs. The personnel we came in contact with were very professional, well articulated and made everything easy, throughout the whole process. We had hiccups through the process due to our service industry. However, tower leasing made everything seem easy and had it all under control. They have numerous and various options to work through, so even when all seems lost, they always present another way/option. We were able to achieve our desired outcome eventually with the help of Tower Leasing and we are very pleased. I would not recommend another broker/lender more, the best of the best. Great customer experience, Fantastic friendly people and very knowledgeable in the financial lending market. Many thanks, Mr King Lawal Chief Finance Officer Mega Resources Limited
Verified
SUCH A DISASTER!
I had to use this company for a Till equipment. The fist person I spoke to, after sending him all the paperwork, was asking me to send it again because they couldn't find them. When I asked him to call me on the following Monday to confirm that everything was fine, he replied to me that he would have been on holiday and he couldn't care less about it. I had to send over and over the documents because they lost them. Every time there is something missing or wrong. After 2 months, A LOT of waste time (and money for stamps), still on hold. IF YOU CAN, run away from them. IF YOU HAVE TO WORK WITH THEM, try to get ALL the info you need, and make sure it's all, otherwise they'll make you waste a lot of time.
Verified
Their services and customer support is second to nobody.
I have used the services of quite a few finance companies over the last thirty one years. The beauty of dealing with Tower Leasing is nothing is too much trouble, they are always willing to help. Their services and customer support is second to nobody.
Verified
Excellent Service....
Excellent Service....
Verified
I needed a company to broker a deal for …
I needed a company to broker a deal for 12 camera's to be installed in my vans, Rishi came back to me with a great deal that put others in the shade, Rishi was involved from start to finish, the service and support was fantastic I then went back to Rishi and asked him to to broker another deal for 5 more camera's to be installed and again Rishi delivered on time and within my budget. A great Company to work with!
Verified
Highly recommended
We have utilised the services of Tower Leasing on a number of occasions recently to provide us with assistance with capital expenditure. We found their service to be highly professional, responsive and understanding to our needs and requirements. Highly recommended.
Verified
Excellent service
Excellent service. I would recommend this company to anyone.