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Michael

07 February 2025, 02:03

  • US

Chris made the distribution process…

Chris made the distribution process quick & easy

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DeeAnn Bales

07 February 2025, 00:57

  • US

Thanks Bobby

Bobby seemed very friendly and ready to help with any questions that I may have had. I'm looking forward to investing with I Trust. Special thanks to the Digital Asset Investor.

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Katya Svystunova

07 February 2025, 00:42

  • US

Excellent Customer Service

Bryce at iTrustCapital is incredibly knowledgeable, patient, and always willing to answer questions thoroughly. His professionalism and dedication make the entire process smooth and stress-free. If you’re looking for top-notch customer service and expert guidance, Bryce is the person to talk to. Highly recommend!

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Rick

07 February 2025, 00:03

  • US

Alyssa was very helpful and provided me…

Alyssa was very helpful and provided me clear instructions to handle my distribution request. Thank you.

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Matthew Witt

06 February 2025, 23:01

  • US

Sydney made clear I wasn't the only…

Sydney made clear I wasn't the only customer with ACH issues. This gave me a lot of relief. She listened and actually followed through with promise to email me she was keeping an eye on my account for the wire transfer I went forward with after my second ACH failed. She then followed through with another email when my account was funded. Nobody gives that kind of service anymore.

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Lucia

06 February 2025, 11:39

  • US

Thank you Jonathan for making a…

Thank you Jonathan for making a concerted effort to let me know my account was funded. I truly appreciate the excellent customer service I've received from iTrust staff.

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john

06 February 2025, 10:24

  • US

Great communication and follow through

Great communication and follow through

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MChiilllsz

06 February 2025, 09:03

  • US

Being able to call

Being able to call, having someone pick up the phone, and stay with you until the problem is resolved - is a big deal! Today the customer service rep, Ayrton, stayed on the phone with me until he resolved my problem and even gave me his personal cell if I had any follow up questions (I did not). Great stuff.

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Ro

06 February 2025, 08:03

  • US

Outstanding!!!

Outstanding!!! It was in sharp contrast to the support I got when initially establishing my account years ago. The quick and effective follow-up from Jonathan, Trent and Chad V show why great customer service is much appreciated.

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Chip Thor

06 February 2025, 05:57

  • US

Itrust team is amazing

Itrust team is amazing! A breath of fresh air from my previous “custodian”… Ayrton and team are the best!!!