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Sonya Goodlin

15 February 2025, 06:05

  • US

Francisco was so helpful and patient on…

Francisco was so helpful and patient on the phone. I was having trouble logging into my account. He took the time to figure out the problem and I was able to finally log back in.

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Neil Fico

15 February 2025, 05:58

  • US

Stacy was very prompt and walked me…

Stacy was very prompt and walked me through the process. She is extremely knowledgeable.

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Fereydoon Safai

15 February 2025, 05:26

  • US

Distribution

Chris Lee was my Relationship Manager and he was able to do the zoom verification task very quickly from scheduling it and the actual call right away. Also Ashley who answered my support call and she went and talked to Distribution Team and was able to expedite my distribution. And also I want thank Chad who helped with my many calls 2 days ago get the Distribution process going. I appreciate you all. Fereydoon

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Tessa Springer

15 February 2025, 05:17

  • US

Excellent Crypto IRA platform

I am happy with my choice to go with Itrust Capital to manage my crypto IRA account. They are very attentive and professional. The platform is also super easy to use. I would recommend this platform to anyone who is looking for reliable service.

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Jeff B

15 February 2025, 04:22

  • US

Sometimes transferring funds between…

Sometimes transferring funds between different brokerage houses takes some time and you begin to question whether you entered the specifics correctly. iTrust representative Jonathan kept me informed of every step in the process through confirmation of funds received and in the account.

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joseph dominguez

15 February 2025, 04:06

  • US

I needed help doing a second…

I needed help doing a second distribution and Sydney was more than happy willing, professional diligent, and very patient walking me through the process making sure I had everything correct. She went above and beyond by contacting MICHAEL, which is leading my distribution. She emailed him to make sure everything was OK with some of the things that we had. I trust it’s probably the only company that still has good American customer service thank you guys so much and thank you Sydney.

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Kerry

15 February 2025, 04:02

  • US

Smooth Experience

I had a great experience with Josh, who walked me through a rather complicated distribution.

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Liz Dang

15 February 2025, 03:57

  • US

Just got off the phone with Josh

Just got off the phone with Josh, he was very helpful and very nice to talk to him.

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David Dodge

15 February 2025, 03:36

  • US

Chris was wonderful to work with… he…

Chris was wonderful to work with… he was knowledgeable and efficient with the verification process. He was also proactive in identifying a missing piece of information on the Itrust website, and took the time to rectify it. Great customer service!

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Brook Hall

15 February 2025, 03:20

  • US

My distribution went smooth as usual

My distribution went smooth as usual. Josh helped me with my zoom call that took just a few moments answering security questions.