user image

J Quinn

02 July 2024, 23:38

  • 1 Review
  • GB

Verified

Good service but could be better

It took 3 attempts to book the initial assessment as the form doesn't allow you to change the default address and the note to advise it was incorrect wasn't picked up. Should be simple enough to fix that I'd have thought. Assessment was quick and straightforward. Once Posturite had the PO I was able to select a next day delivery. Item was set up by the delivery drivers and whilst they ran through the mechanics they did dismiss my issue with the headrest being in an awkward place, suggesting it only moved up and down. I contacted Posturite direct and was given instructions from Gareth on how to remove the headrest. Much better and grateful for his help.

user image

Michael Rodgers

02 July 2024, 19:21

  • 1 Review
  • GB

Verified

Very very impressed

From the detailed telephone consultation with Andrew to the swift delivery time (exactly 1 week) and assistance provided setting the chair up to my requirements I could not have asked for anything more from Posturite. Thank you and keep up the great work.

user image

SCE

02 July 2024, 19:05

  • 1 Review
  • GB

Verified

Really happy with the product and…

Really happy with the product and service that I received. Swift delivery and well packaged too. Thank you!

user image

Fiona Sims

02 July 2024, 18:57

  • 1 Review
  • GB

Verified

The order came the next day

The order came the next day, which was a nice surprise as i wasn't expecting it that quickly! Package and contents in good condition and delivery driver was pleasant.

user image

Peter Dow

02 July 2024, 16:29

  • 1 Review
  • GB

Verified

excellent service

excellent service

user image

Abubakr Seedat

02 July 2024, 16:02

  • 1 Review
  • GB

Verified

Good timing

Good timing, professionalism quick effective communicative polite

user image

Beth Chapman

02 July 2024, 14:54

  • 1 Review
  • GB

Verified

Very friendly and helpful

Very friendly and helpful

user image

Narinder Kaur

02 July 2024, 00:54

  • 1 Review
  • GB

Verified

Very polite and friendly staff for…

Very polite and friendly staff for Fitting and assessing needs.

user image

Vicky Duckett

01 July 2024, 21:20

  • 1 Review
  • GB

Verified

The purchase was made by my employer

The purchase was made by my employer, to enable me to work from home, and ensuring H&S is being covered. The speed of the service from ordering, to delivery and setting up the chair was very efficient.

user image

Julie Le

01 July 2024, 20:26

  • 1 Review
  • GB

Verified

Excellent customer service even when I…

Excellent customer service even when I accidently put the incorrect address on my order - they rectified this with ease and professionalism