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WatchItDrive

29 December 2020, 18:38

  • US

Unreliable shipping, non-existent customer service

I ordered a shirt that I urgently needed and relied on their promise of same-day shipping before their cutoff time. They didn't ship it, they just gave me a tracking number. The package did not actually begin to ship until several days later. To date, it has been over a week and it still hasn't arrived. To make things worse, I emailed their customer service a week ago and have not gotten a reply. Their phone line does not work at the moment so I have no other way of reaching them. It's a good thing I didn't place a full order with them... I normally spend $1000s every month as I use these shirts for my business. Now I know to keep searching for a more reliable place.

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Deborah Lichtenwalner

23 December 2020, 00:21

  • US

It was a good experience dealing with…

It was a good experience dealing with Clothing Online. Communication was alittle slow, but it is holiday season and alot of people ordering online. I needed to return, which was no problem. It took alittle while for my refund, but I received it no problem. Yes, I would shop again.

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Kayceline Alonzo

19 December 2020, 11:14

  • PH

Great product

Great product. I love the cloth of my hoodie. It is comfortable to wear.

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Tom

19 December 2020, 07:05

  • US

Everything they promised they…

Everything they promised they delivered. Simple as that.

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Kayla

19 December 2020, 06:46

  • US

Love all the color options!

Love ordering my sweatshirts from here! They are great prices and my order is always correct! I greatly enjoy all the different color options!!!

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Kassandra Entona

17 December 2020, 05:57

  • US

Unreliable, false "Returns" policy - took my money and will not respond

I have made plenty of orders here, but something has changed within the last month. Do NOT purchase from here if you need someone reliable. I had 2 packages get "returned to sender" due to an address being wrong (although it wasn't wrong, USPS just did not deliver it). Fine, it happens. However I've been waiting for my return to "process" for a month. No one is answering my emails. Because of that experience, I am trying to return another order I made shortly after. Before their chat function was taken away, I chatted with someone and they told me I had 30 days within delivery date to return. On their returns page, it says the same thing. I orderd on 11/19, so I should have a few days until I can't return anymore right? Wrong - their returns page won't let me return this order because it's not within 14 days of delivery date. Their returns portal and the language they are communicating is wrong. They will not give me my money back. No one will answer my emails, and no one will answer or return my calls.

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Denise Ghuste

15 December 2020, 05:15

  • US

Received everything I ordered in a fast…

Received everything I ordered in a fast manner and the quality was exceptional.

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rachel

14 December 2020, 02:51

  • GB

I'd never heard of this company before…

I'd never heard of this company before but stumbled across them and read the reviews. Decided to use them and I wasn't disappointed. Fantastic prices and super fast delivery. I'm over the moon to have found a company like this and will be using again and again x

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Sandy F

12 December 2020, 06:53

  • US

Gildan sweatpants seemed off size

Gildan sweatpants seemed off size. Ordered size large and they were very small. Quality of fabric was good. Was able to return product at an additional shipping fee fir returning.

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Deborah

12 December 2020, 06:33

  • US

T Shirts....

I ordered another bunch of t shirts for my grandson. He loves the soft feel of the material.