I am not good at giving reviews, however on this occasion I feel one is justified. The PVC products I have bought from Honour have always been of the highest quality and the customer service are prompt and polite in dealing with any queries I may have. Will buy again soon.

Two of the three items in my second order to them are flimsy, poor quality produced items that look to tear after one or two uses. As for customer service, don't expect them to go the extra mile to help once they have your money. Won't do business with them again!

RMA #400010182 Teile bestellt, anprobiert, einige passen nicht, also Retour angemeldet (jetzt seit 11 Tagen). Seitdem kommt KEINE Information, weder per Mail, noch Telefon (Anrufbeantworter voll), noch Facebook. Auf der Seite ist explizit vermerkt, dass man nicht auf eigene Faust zurückschicken soll. Wo bekomme ich das Retourenticket und Blatt? Ich hätte wirklich gern mein Geld wieder! RMA #400010182

Have loved Honour for the past few years, the clothing they make is to die for! I have placed many orders with them and have never really had a problem. The couple of times when I have had to speak to them the customer service team was very pleasant.

Bought inflatable toy but it broke on the first use. Returned after a good deal of faffing around for returns. Process wasn't too bad but fir the price the quality was awful. When trying to leave a poor product review it's ever been published, so I'd be very wary of any customer reviews on the site.

Do not buy toys from them. Sent me a faulty item but I had to jump through hoops to get it replaced. They email you a label, the label pdf would not open. You then have to explain everything in writing as the phone call wasn’t enough, surly someone there can type? Then they test it....... then you get emailed ......... nope I have not got time for that, buying a sex toy from this company left me frustrated!!!!!!!!!

Tres bon site . Remplacement rapide si article defectueux. Je recommande . Produits qualitatifs et service nickel .

I have been shopping at Honour instore for many years and online for a couple of years and had no problems.. Small issue with recent order regarding delivery.. I ordered on Friday 4th Jan and paid extra for next day delivery by 1pm. I had a slight concern because there was no tracking info in order dispatched email.. So, 1pm Saturday and no delivery.. I phoned customer service and was told it was being sent by DPD instead of Royal Mail and would arrive on Monday 7th. The guy on the phone said i would receive a refund for the postage which i thought was fair enough.. Items arrived Monday so thats ok.. Today 10th Jan, no sign of refund yet (i don't know how long it takes) so i'll give them a bit more time.. Update.. After contacting the company again by email i received a reply stating that my refund had'nt been processed by the guy i spoke to... Thanks go to Lisa who contacted me by email and who sorted the refund which i have now received..

So, one of my items was missing, turns out its a custom item that requires 10 days before it can ship, and its posted on the website, but I missed it. So, my bad, but, the invoice could have been something like shipment number 2, item number xxxx, will be shipped within 10 days or something to that effect. Anywho, 3 days later, I got a response.

I have recently bought the Moulded Rubber Briefs with Front & Rear Pump-up Int. Penis Black (the more you pump the better it gets) and Cruella Tassle Gloves to treat my Pete as well as the Rubber Catsuit With Feet Gloves Mask & Sheath which benefits both of us... The face mask really helped me picture Roger Moore in the heat of the moment which my hubby is still unaware of! We had some issues with the zip of the catsuit, I'd highly recommend a water-based lubricant instead of the Doc Johnson Anal Lube as the cock ring bought in my previous purchase (Toy Joy Blue Flutter Cock Ring With Clit Tickler) got a little stuck. However, I'd have to say the description of "earth shattering clitoral stimulation" was entirely accurate (especially with Roger in mind!).