Verified
Wow!
Wow! What an amazing company. I met James from Metro on Tuesday and our wardrobes were installed on Friday. Great price, quality product and exemplary customer service. I highly recommend this company.
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We have 2 wardrobe from them in our…
We have 2 wardrobe from them in our dressing room. We are very happy with their service. Very good and very quick. Reasonable prices. Now thinking to use them again for another room.
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Very pleased
Like some other reviewers here we had our doubts.... We were impressed with the speed of response - installation booked within 1 week of finalising the design. The team that came was very professional and finished the job in one day and cleaned after them. Wardrobe looks great, is solid and looks exactly like the design. Would recommend
Verified
I’ve recently had my wardrobes fitted…
I’ve recently had my wardrobes fitted by metro wardrobes to say the least I was very impressed with the quality of the material the standard of work and at a reasonable price
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Amazing!
Although there was a bit of a delay with my Wadrobe doors being delivered - due to deliveries being backlogged, I can say I am a very happy and satisfied customer. Ranto is great! His friendly and warm nature made my decision choosing my Wadrobe’s so easy. He helped and made my whole experience so smooth and pleasant to deal with. The fitters were also so professional, tidy and polite. Great job, thanks guys. Kim
Verified
To metro wardrobe
I would like to say thanks to the team , so professional and friendly i satisfied with the results , highly recommend it.
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Great experience with Metro wardrobes
Great experience with Metro wardrobes! Our cupboards look amazing and so do our side tables. We have had so many compliments by family and friends. Would recommend Ranto & team to everyone. Great prices too!
Verified
If I could give 0 stars I would
I debated wether or not to give 2 stars, but decided it best to stay at 1. Where do I begin? The engineers visit: The "designer / engineer" that came to my house to help design my wardrobe was average at best. Out of the 4 wardrobes, we agreed to create 1 of my wardrobes too short in depth (meaning that when it came to actually building the wardrobe, I couldn't fit any clothes in it as the depth was too shallow) Granted, the end decision was mine, however, from a designers POV, I should have been directed more by MetroWardrobes as they are the "experts". The communication: Was some of the worst communication I have ever experienced with a vendor. My work is quite intensive, so when it comes to blocking off days that I need to WFH so they can come build, I have to plan far in advance. I made this note very clear to Metro wardrobes, but TIME and TIME again, they would re-schedule last minute. By last minute, I mean at 6:30pm sometimes the day BEFORE they were meant to come. This happened 2-3 times. This lack of communication had a knock on effect with my work / life balance and it was a growing frustration in working with this "company" When I called my "designer", Ranto, to discuss an issue I had with one of the wardrobes, I was utterly shocked by the way he spoke to a paying client. He turned our conversation into a shouting match, accusing me of lying, I was genuinely shell-shocked. The conversation got so heated that he had to pass the phone to his "warehouse manager", who is equally as incompetent.. I cannot imagine in my lifetime ever speaking to one of my clients that way. The workers: The workers that they provided for this job were very inconsiderate with my possessions and property. They didn't even cover the floor where they were working and began to cut wood INSIDE the property. After they were finished cutting the wood, there was saw dust everywhere (photos linked below). The dust went onto & into my desktop computer, camera, and expensive equipment that I own. Another examples of the quality of the communication and these workers was: On a day that workers were coming, I removed EVERYTHING from the half built cupboards (which took around an hour) and 2 workers came over to finish the job. When they got there, they had NO CLUE what they were meant to be doing, holding a sheet with the "plans". They started asking ME questions about where everything was and what to do. Nothing had been communicated from the previous builders to these 2 new ones. I had to step in and project manage this project at one point as they were incapable of doing it themselves. Bearing in mind I was also working that day, so I was losing precious time that I could've been working. If I could, I would give 0 stars, but the 1 star and the only saving grace from this company is that the quality of the wood is decent. I would avoid this place at all costs... so unprofessional. KEEP SEARCHING (I wish I did). I hope this company reads through all of it's bad comments and realises that they need to learn and improve from them. I hope this review helps someone make the right decision.
Verified
Excellent service and quality
The designing process was seamless. Palak and Nassy were great help in the process of designing and ordering. Wardrobes were delivered and fitted within 2 weeks. The craftsmanship is excellent, accompanied with thorough fitting and cleaning after completion. Really happy with my wardrobes :)
Verified
Thought they were too good to be true…
When I got a quote and the time frame from metro wardrobes, I thought it was too good to be true. Not only was the price the most competitive between sharps and sliderobes, they could install 12 weeks earlier than these other competitors. I was convinced that what was promised would not be delivered upon. However I am very impressed with the final result. Although there were some minor hiccups and installation took place over 5 days instead of 2-3, it was done professionally and to a high standard. Would highly recommend metro wardrobes.