At last a company we can trust, such a joy to deal with, the craftsmen where first class and very knowledgeable and the fittings manager, Roy, made life so easy with excellent communications between Imagine and ourselves. We have used a few company's in the past and have not really been that pleased but now we have found this company we will be using them for our driveway and new roof in the future. Highly recommended.

My husband and myself used this company towards the end of 2016 . The person who came to the house to give us a quote pressure sold to us making us believe we had a fantastic deal so my husband signed up to have the work done we were told there was no rush to start the work yet within days of the surveyor coming they were ringing to get the job started we were told it would take a day to do . And the deal we were offered was given to us at a discount if they could take the before and after photos and put a board up outside the house . The work was carried out they started just after 10am and were finshed for 3pm there was no pictures taken and no board left when I asked if they would but putting a board up they said we don't normally bother .We then had a member of the team come back to collect the signed forms later as my husband needed to sign them and he was not home when the gentleman came we asked and said we felt ripped off he got very rude and shouty in front if my then 5 year old son . When calling the owners the next day he was also rude we have had months of back and forthing with the owners and got them come back and correct an issue and been spoken to very rudely which the owner claimed I had done to him so I asked for the recorded calls which has never happened. We did finally receive some money back but was not enough and there excuse was this money back is for our warranty cover which we will now not be covered if we have any problems . So anyone thinking of using this company don't there rude they rip you off and don't deserve the business . Also after using them and before we got any money back they were ringing us weekly trying to get us to have more work done

We asked for a quote from Imagine7 for a new driveway. A man came to the house and looked around before giving a ballpark price that was about 3 times what it should have been. He then took some measurements so he could give us a formal quote. He then came into the house to discuss it with us and it got really weird. He was rude and pushy about my partner not being in the same room, then outright refused to give me a quote unless she was there! Bizarre. I told him that I don't want his quote if that's the case. He called his partner and then handed the phone to me, his partner was rude and condescending - telling me "you don't run a multi-million pound business without learning a thing or two" and "if you can't get your partner with you for the quote then we're not the company for you". I told him it sounds like they weren't the company for me and he said "Okay I'm glad". Unbelievable. I asked the man to leave my house immediately and he left. Felt like a scam right from the beginning. Do not trust this company, an honest company doesn't behave like that.

The work carried out was very good.However, I would advise people to avoid this company as money was taken from my bank account before the work was finished and I was charged an exorbitant amount for a drainage channel which should have been included in the quote.The person who dealt with my complaints used a superior and condescending tone, to which no one would relate well