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T P

11 August 2021, 22:00

  • 1 Review
  • GB

Verified

Very professional and personal service

Very professional and personal service. Was honest and clear about lead times, measuring and installation all went smoothly, everything good.

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Dan Tanner

06 August 2021, 16:33

  • 1 Review
  • GB

Verified

Very professional service

Very professional service, kept informed throughout. Very happy with the result, would highly recommend.

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hanham family

04 August 2021, 19:43

  • 1 Review
  • GB

Verified

fantastic from start to finish

Frameless glass have done a fantastic job on my staircase glass. From initial contact to completion they were very efficient and kept me up to date with the whole process. I would defo recommend them.

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Alan Jones

21 July 2021, 15:24

  • 1 Review
  • GB

Verified

Top Quality workmanship and Service

We are thrilled with the balustrade, it is even better than we hoped. Everyone was friendly, helpful and wanted to ensure that we received the best of service - which we did ! I would thoroughly recommend them to have a quality and stunning finish.

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Janet Allt

10 July 2021, 01:56

  • 1 Review
  • GB

Verified

We were delighted to use Bespoke…

We were delighted to use Bespoke Frameless Glass to replace the railings and toughened safety glass on the twelve baconies at our block of flats in Bristol. Chris, Danielle and the fitters were all extremely helpful and we were all very pleased with the outcome. The balconies look wonderful and we would have no hesitation in recommending Bespoke Frameless Glass for this type of work. Thank you BFG for doing a great job.

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Helen

01 June 2021, 11:55

  • 1 Review
  • GB

Verified

Absolutely let down by this company.

Absolutely let down by this company. We traveled 180 Miles to attend an appointment to measure up for a bespoke shower screen. Appointment had been booked for weeks and I had asked many times if the company would be happy to come to Devon. The website says they cover the South West. I was even given a price for the extra travel costs and an estimated arrival time. The day before I left home to make the journey I telephoned to check once again that the appointment would take place. It was confirmed, I made the journey. An hour before, the director of the company was due, he called to say he would not be coming as the job was not worth his while. The wasted experience cost me time and money in travel costs. Absolutely shameless! Riana, the company's Enquiries Assistant, provides an extremely professional and customer focused face to this company, but unfortunately she was not supported by her management team who blamed her for taking the booking. The director who I spoke to failed to acknowledge that this appointment had been booked a month ago and a deposit had been taken, blaming your employee for this is poor and unprofessional. No offer of compensation for time and money this has cost me. The upshot was the guy decided he didnt fancy the journey on the friday before a bank holiday. In truth the company knew the distance and had calculated the additional £150 per visit they were going to charge me, let me add that would be 2 visits. We had agreed the amount based on mileage so all along they knew the distance. Only decided not to come on the actual day. This job was booked three weeks previously.

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Caitlin Henck

27 May 2021, 20:55

  • 1 Review
  • US

Verified

The entire team at Bespoke is…

The entire team at Bespoke is phenomenal, all the way from sales to the consultants to the installation team. We had a very unique shower door to fit with many complexities and they came up with a beautiful, functional solution with very high quality. Not only did they meet our needs, but when our shower door handle came in differently from what we expected, they reacted incredibly quickly and sorted it immediately within hours (it was no fault of theirs, just misalignment on the expected door). We are beyond happy with our door and their service - will definitely recommend!!

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Maureen May

22 May 2021, 21:43

  • 1 Review
  • GB

Verified

Bespoke Frameless Glass excellent

Bespoke Frameless Glass fitted a partition between my kitchen diner and conservatory. The result was an excellent glass partition that didn’t make the two rooms look so separate., they still let plenty of light in and still gives a feeling of very large space. From start to finish the service and personal contact was excellent, and special thanks to the fitting team who were efficient ,polite and very tidy. Would recommend Bespoke Frameless glass without hesitation.

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Kay Williams

07 May 2021, 13:51

  • 1 Review
  • GB

Verified

Excellent job from quote to…

Excellent job from quote to installation. Cannot fault the process in any way.

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Paul Baker

24 March 2021, 13:56

  • 1 Review
  • GB

Verified

Bespoke frameless glass were a pleasure…

Bespoke frameless glass were a pleasure to work with from start to finish. Happy to recommend to anyone.