Excellent service, fast delivery & if was a bank holiday. Products were wrapped so well Thankyou so much!

They always stock my favourite brand and they had it on offer this time. Order shipped same day. Excellent service and I will keep coming back.

Had the wrong order delivered firstly, was then told they would send the original order plus a free bottle for the inconvenience next day delivery… wasn’t next day delivery turnt up a few days later… original order was still wrong and didn’t get the free bottle… now my emails are ignored.

Never received my order

Great shop, have all you need. Good prices and quick postage too!

I placed an order over the weekend and paid extra for special delivery. So they should have posted it on Monday for Tuesday delivery or latest for Wednesday delivery. I emailed them on Tuesday and no reply then late last night I received an automated email stating my order has been cancelled and no reason at all. I have contacted them via email again to ask for details but nothing and still no refund.

Ma order never arrived so a lost out on 17 pound and a emaild munchterm and a tried to call them nothing and a payed for 2 to 4 day tracked shipping a never got a shipping number and it was dispatched from ther office in the 4th if January its know the 11th of January don't know why never had this problem before

fast delivery thank you!

I was nervous when Munchterm partnered with Moes. I reject corporate structures and faceless businesses but it has the same feel as when it was a smaller business. I have noticed a price increase, not for individual items but when bulk buying. The customer service is impeccable, your items arrive within a couple of days of ordering. Super efficient service. The best range of smoking products on the market. Easily the best UK supplier of King Palm products. I go elsewhere for cheaper bulk buying of boxes of raw rolling papers and roach but for the more relaxed smoker this is the place to to keep stocked up on your smoking supplies!

Fast delivery. Good experience. Easy to buy from, no hassles.