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I personally had a very bad experience
I personally had a very bad an experience with Anslow Autos. I bought a car from them back in April 2023. The car was cat n and I was told by Ray the car sustained minor body damage so everything looked good and I purchased the car. However, around 4 months later it had an engine fault light come on. I went through the RAC warranty I got with the car but they said take it in to BMW. It was checked and they thought that the EGR was at fault and being a known issue it was replaced and all seemed well. No RAC warranty impacted and was replaced by BMW but had to pay nearly £1000 to have the engine walnut blasted due to carbon build up that was not covered under the warranty. About 4 months later and now out of RAC warranty the EML came back on again but this time when it went back to BMW they found an internal engine fault and advised this was likely the issue fist time around and the carbon issue was due to engine damage and not driving style. Basically, I had a nightmare trying to determine the cause of the damage but later on I did find out through my own investigation that the car had actually been Cat N due to water entering the engine (Flood Damaged) at some point which was not on any report I received from Anslow Autos or noted in the RAC approved check I received. So basically it was a flood damaged engine and the main reason it was given it’s cat n status. What annoys me the most is that Ray advised me it was can n for panel damage only and the main reason I purchased the car as it was great condition and no mention of any engine damage what so ever so ever. This unknown issue has sent me all around the world with BMW believing the EGR was at fault when it clearly was not. With a lot of in and out of the garages and a lot of expense to identify the internal damage and then finally fix the engine which ended up needing an engine rebuild costing me thousands I did some checks and the flood damage would have been knows by Anslow Autos had they done their proper due diligence and did a proper check rather than make up the story they used. Once I found out the real cause of the damage I approached Anslow Autos but they wiped their hands of the issue blaming everyone but themselves. Had I been told about flood damage upon purchase I would never have considered the car and his lie or lack of knowledge as he states of the cars car actual n status despite being RAC approved is in my eyes negligence at the least or a down right lie to get the car sold. As such I would not recommend this organisation what so ever as they took absolutely no responsibility for the lack of checks they should have made to the car but mainly for the mistruth they made up to sell me the car in the first place.
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QUALITY CARS 🚗
If you want a quality car you must visit anslow auto because you will not be disappointed at all. The seller second hand cars but but do look like they are new.
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I can’t recommend Anslow Autos enough…
I can’t recommend Anslow Autos enough the customer service and cars are of a brilliant quality. Raz and his team were extremely helpful and understood what I was looking for. I would highly recommend going to see Raz at Anslow Autos. Thank you ☺️
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Fantastic dealership
Anslow Autos Limited are very professional with exceptional knowledge of a customer's requirements, next level salesmen and behind the scenes high quality work. I'd recommend them because they found me the perfect vehicle. Ray and Joe were extremely helpful, took care of everything, including putting my personalised registration plate paperwork together and were available for my late-in-the-day pick-up time of 7pm. So, I would recommend Anslow to anyone who wants a great car with fantastic service, excellent knowledge and outstanding value for money.
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I highly recommend Anslow Autos
I recently purchased a vehicle from Anslow Autos, and the experience was nothing short of excellent. From the first enquiry to driving away, their team was professional, knowledgeable, and incredibly helpful. They provided transparent information about the car, answered all my questions, and offered a seamless part-exchange process. The vehicle was presented in immaculate condition, and I appreciated their attention to detail throughout the sale. Anslow Autos clearly prioritizes customer satisfaction and quality service, making the entire experience stress-free and enjoyable. I highly recommend Anslow Autos to anyone looking for a trustworthy and reliable dealership with a fantastic selection of vehicles.
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Wouldn’t choose any other garage but Anslow Autos
I can't say enough good things about Anslow Auto Car Garage! We've purchased two cars from them, and each experience has been nothing short of exceptional. Ray, in particular, has been amazing throughout the entire process. His commitment to providing a smooth, honest, and trustworthy experience is truly commendable. The customer service at Auto Anslow is fantastic, and the aftercare is equally impressive. Recently, our most recent car needed brake pads replaced. Ray was more than happy to quickly book the car in and get the job done efficiently. It's clear that professionalism is a top priority for this garage. Given our experiences, we will not consider buying future cars from anywhere else. If you're looking for a reliable and customer-focused garage, look no further than Auto Anslow. Highly recommended!
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Great service!!
I was in limbo buying a car as I’ve had many bad experiences with buying expensive cars and faulty ones. I walked in Anslow autos and straight away I felt the warmth and comfort from the staff they were great and very welcoming. Not once did they push the car onto me they let me walk round ask as many questions as I wanted and answered them confidently and accurately. I had to return the car due to a minor defect the owner of business straight away said bring the car back and I’ll give you a car so you can work! again great service. The car got sorted straight away and was back in happier than ever. If you decide to look for a top class car do not hesitate to reach out the these guys. Thank you again!!! Dan
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Best car dealership I have ever been to…
Best car dealership I have ever been to and lovely staffs, quality cars with lots of nice extra futures, will recommend anslow autos to anyone everybody.
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This is my second car buying from…
This is my second car buying from Anslow autos.great quality cars and amazing customer service.spotless showroom.
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Fantastic cars fantastic people
Great people, great dealership with great well looked after used cars, the service was outstanding and I would definitely recommend them, I will 100% be going back when I'm looking to upgrade again