user image

Amy Buxton

04 May 2020, 14:50

  • 1 Review
  • GB

Verified

Not for loving parents!

The Beaming baby own-brand biodegradable nappies aren't too bad. Nowhere near as good as Eco Naty though. What I'm leaving a review about is the utterly diabolical customer service, or lack thereof! You buy, thinking promises of "no nappy rash or your money back" are genuine, but they are not! We bought a huge stack of reusable nappies, just as the lockdown started, so as to make sure we never ran out of nappies. We have used plenty of reusables and felt comfortable carrying on. Wow. Instant nappy rash and a REALLY bad case at that. Our little one has never had it until these nappies and the leaks were constant, plus her sleep pattern was disrupted and she was in so much distress all the time. Emailed to ask for a refund and was given a load of patronising advice about reusables. No mention of money back. I replied that we were no strangers to reusables but that the issue was the rubbish nappes. Bear in mind that a reply took well over A WEEK to come, each time! Eventually told I would only get a 50% refund, as the nappies had been used. HOW ELSE CAN WE TELL OUR BABIES WOULD GET NAPPY RASH USING THEM?? I asked for confirmation when this was completed and nothing. Total radio silence. Had isues before, with no communication when an order was weeks late. Nappies never arrive the next day, even when you place an order early in the day and the free postage codes? NOT A SINGLE ONE EVER WORKED! Dire operation that is looking to make money from parents trying to be more ethical and considerate of their children. No actual care for the little ones being made to wear their awful products. Steer clear mums and dads, there are far better options out there and people that will listen to your concerns!

user image

Sarah-Victoria

07 March 2020, 19:54

  • 1 Review
  • GB

Verified

One year of nappies

I have been using Beaming Baby for almost a year. Delivery is always fast, and customer service has always been brilliant, they are friendly and quick to respond. I have only had had one order sent out wrong and in under 24 hours they had taken the wrong size nappies and replaced with the correct size (only had one mistake while using them, did not feel it was a big enough issue to mark them down for it) The nappies them selfs are fantastic, I have never had a nappy “explode” with urine. My daughter sleeps 12 hours at night and the nappy will hold throughout the night. No leaks. I can count on one hand the amount of times a beaming baby has leaked with poop/urine and in all honesty the times it’s happened I don’t think any other brand would have held what the child did (never had leaks at night) In regards to no nappy rash, Baby’s never had nappy rash, besides when teething witch is common. When the child was first born I was using other cruelty free brands of shampoo and my child had really bad cradle cap, flaking off all day long. I used Beaming Baby shampoo and body wash and I was surprised it quickly cleared up in 24 hours and it did not come back. Every month I am sent offers with money off or free postage witch is helpful as my orders are normally under the amount for free postage. I have read some reviews on here that are negative around Beaming Baby, maybe I am lucky and never had issues with the brand, I have seen comments where someone was unhappy with the free sample sizes, currently you can order two free samples at a time one sample pack comes with two nappies and four wet wipes in sealed packs, I like the samples as when my child goes up a nappy size a order a sample so I can check sizes when the current ones seem too snug. I also like the sample wipes as i leave them in baby’s changing bag, and if the big packet of wipes I carry runs out i have some back ups.

user image

Hannah B

06 February 2020, 06:54

  • 1 Review
  • GB

Verified

Only reason I haven’t voted 1 star is…

Only reason I haven’t voted 1 star is because I didn’t bother to use them long enough to vote lower. After originally trying to redeem a £20 voucher we got with a newborn pack with “no catches” I was going to try out some of their bath products, but later found out you could only use the voucher for £20 off the jumbo packs of nappies retailing at over £50!!! No catches huh. Secondly, after trying to claim a free sample pack of nappies & wipes (why wouldn’t you want to trial these before using them at such ridiculous prices) I claimed one, then noticing you only get around 4 nappies and 3 or 4 wipes (yeah I know, have any of these actually ever had a baby?) I got my partner to claim one too to give it a good trial. Clearly our attempt was shot down as only one of our trial packs was delivered, must have noticed we both put down the same address. What a joke, 4 nappies and a few wipes. From what we used the nappies didn’t even fit well to our newborn (tiny size ordered he was early) and the wipes were on par with a decent water based one that can be sourced at a fraction of the price. Overall, unless you’re deadset on having biodegradable products, that costs you the earth to obtain id stick to more affordable comparable products.

user image

Stephanie Nyunt

07 January 2020, 21:10

  • 1 Review
  • GB

Verified

Great nappies. Great service!

Beaming Baby always send out their parcels very quickly. There is always a an opportunity for voucher or gift available. I had trouble over Christmas with Yodel leaving my order and Matt from Beaming Baby's customer service department was so incredibly polite and sorted it all out for me quickly, efficiently. He completely restored my confidence. He was very apologetic, even though it was the courier's fault. Beaming Baby's nappies are far better than the usual, popular nappy brands I've tried. They were the difference between bad nappy rash and severe nappy rash during the really hot months with my newborn. I'd recommend their nappies and really route for their customer services team all the way! Thanks especially to Matt!

user image

Laura Mellor

22 August 2019, 16:47

  • 1 Review
  • GB

Verified

disappointing product

I ordered these nappies after reading the good reviews, I received the nappies and was shocked to see how awful they are! packaged in plastic wrapping and the box was covered in plastic tape which to me defeats the reason why I have bought a biodegradable product. After trying the nappies I was disappointed with the quality they were crispy in texture and did not look soft for my baby to wear, after the first wear the nappy leaked poo all up my babies back after it only have being worn for 30mins and my baby being changed as soon as they had pooped! I would not recommend these nappies! I can only assume the reviews are fake!

user image

Dorota Folorunsho

17 April 2019, 02:43

  • 1 Review
  • GB

Verified

Amazing company

Amazing company, amazing customer service, so helpful any time I need to contact them. I’m happy I can offer my 2 month old now baby girl the best available nappies and wipes and at the same time help the planet. Found out about them long time ago from my sister who’s been using Beaming Baby now over 2 years for her child. I’m glad they keep me updated on special offers and also remind me when they are about to end. Just like now, I’ve made the order as 10% off nappies ends today, so basically I have free delivery this way-every little helps. Keep up with great work Beaming Baby- we love you!

user image

scotland1

16 January 2018, 03:06

  • 1 Review
  • SA

Verified

Very poor quality and highly …

Very poor quality and highly overpriced! The Velcro tabs on the sides are particularly weak and often break, even just trying to put them on. If children play with them at all, they come apart easily - meaning some nights I am using two or three nappies which are not even 'used' at all. Adds greatly to the overall price. They hold a very small amount of pee before overflowing causing problems and distress at night time. Not impressed with their bio-degradable claims. "Over 65% is biodegradable." What about the other 35%? And, their figures include the cardboard box it is packed in!! Makes it easy to get figures up to 65%.

user image

Zeena

10 January 2018, 19:48

  • 1 Review
  • GB

Verified

Feel like i have been cheated on!

I bought nappies for my new born from beaming baby thinking it was the right thing to do as they do mention they are organic. It was my fault as I blindly trusted the labelling without reading the ingredients in the packaging! The beaming wipes gave the worst preservative out there which is phenoxythnaol which is known to be a very harsh preservative! Shocking to find that out! Huggles natural care has 0 phenoxythnaol! It's a very big shame to be honest. Furthermore it was more upsetting when my new baby had a baby rash in the 1st week whilst using both beaming nappies and wipes. My advice for new mother never trust marketing as unfortunate money in the marketing field is more important than our little ones! I don't recommend any new parents or parents who have a new born to trust this company and to even think of purchasing from them! As they are far too expensive with a very poor honesty levels and organic ethics!

user image

stuart hatcher

12 March 2017, 19:21

  • 1 Review
  • GB

Verified

occasionally slower to deliver than advertised, but otherwise good

Next day delivery comes as standard, but sometimes it takes a few days for an order to arrive.

user image

L

01 October 2011, 04:25

  • 1 Review
  • GB

Verified

Excellent service

We have been purchasing nappies, nappy sacks etc with beaming baby for well over a year now. We have never had a problem with deliveries, times, items out of stock or anything else. Their communications are first class. Overall I can't recommend them enough.