user image

Matthew Lekawa

12 August 2022, 05:18

  • US

Unreachable. Never got my results.

I was emailed the instructions and was told my results would be emailed in 2-5 business days. it has been 15 business days since they have received my samples. i have been calling and emailing for a week to check on my samples/get a refund. no response. i have yet to speak to a representative of this company. this has so far been the worst experience i've ever had with any company.

user image

Dustin-Brian Swaciak

12 August 2022, 04:06

  • US

It's been 4 weeks since my tests were…

It's been 4 weeks since my tests were picked up and I've never gotten a response or 10 phone calls and 10 emails

user image

Jeremy Bringhurst

07 August 2022, 19:59

  • US

Lack of communication is last straw

Lack of communication is last straw. I understand sometimes companies experience employee shortages, bad batches or product issues. They have had my tests since June 23rd. Apparently a bad batch of enzymes postponed results. I stopped receiving any emails 3 weeks later. I have left voice-mail, emails etc with no response. I have more tests I have pre-purchased that I will not be using. Read reviews, this is not the first time. I do not recommend their services.

user image

Nick Constantino

06 August 2022, 02:09

  • US

Zero Customer Service Response After 4 Follow Ups

I ordered 8 kits that were immediately sent out, 4 of which I sent back with samples on 7/1. I have not heard back from Delta Leaf on the status of my order after following up with them via email over 4 times over the past month. I feel like I was scammed into buying a bunch of kits to be sent off and never be tested at all after hearing zero response once they had my money. Very disappointed with my experience so far.

user image

Jason Manske

05 August 2022, 15:39

  • US

Well I’ve done few orders normally…

Well I’ve done few orders normally everything good. But this last on took couple weeks longer so my seeds grew to big, for one. 2nd I sent back samples Over a month ago and still haven’t heard anything! I messaged someone he said he’s out due to personal issues so I messaged someone else still nothing????? So I guess I’m just burnt 🥵. I’m not huge rec so this really hurts not just money the time and everything else ruined my whole plan for next few months

user image

justin rodriguez

05 August 2022, 01:56

  • US

They never even sent me my samples back…

They never even sent me my samples back !

user image

Lance Vollrath

04 August 2022, 04:12

  • US

Horrible customer service

Horrible customer service! It’s literally non-existent. I have been trying for weeks to get a hold of someone.

user image

Kiera Laike

03 August 2022, 22:47

  • US

Scam leaf …

We have sent in plant leaves 3 times now . We have yet to ever get a result or a email or call back . Your company feels like a scam

user image

Ryan Hill

02 August 2022, 09:06

  • CA

Scammers

Sent my samples in then they said they had to be sent out to another lab. They are full of it. 2 months later. Had to throw out.my entire crop. Dont trust these scammers

user image

Walter Michaud

30 July 2022, 18:53

  • US

You send me this to review your…

You send me this to review your services well they fkn suck. I've emailed you multiple times with no replies you've had my sanples over 2 fkn weeks and you won't answer the fkn phone when i fkn call im fjn done with all your bs I'll never use this piece of garbage company again fk off and die you fkn