Couldn't have been more easy !!!!! ordered placed and the goods were delivered on time what more can you want

Having purchased a vanity unit and basin combination as a 'special offer', I was a little sceptical about the quality. I am pleased to say I was wrong, as the quality was superb. Though the item was out of stock initially, 4bathrooms were brilliant in getting it to me the moment it arrived with them.

Delivery on web site said 7 - 10 days, my order arrived in 3 days, the company phoned me on the day to let me know to give me a time slot I am very pleased with the service and would recommend to friends. Prices are excellent too.

I was impressed all round with this company. The taps I ordered were delivered punctually, soundly packaged and reasonable price. I called in my plumber to put them on the bath and was horrified when he told me I had a bath on which taps could not be replaced. I really thought In would lose my money as returns are sometimes very difficult. However, there was no problem at all returning them and getting my refund. I would certainly recommend this company.

Having purchased items which were competitively priced we were badly let down by the pallet delivery service who called to arrange a suitable time then simply failed to turn up on the arranged day. Thankfully our delivery costs were refunded, however it was several days until a convenient time could be organized for re-delivery and I had lost a valuable days holiday when it didn't arrive. Having now, over a week later, got the time to re-arrange fitting I find that one cabinet door handle has a non existent thread and there is a very small chip to the door of our sink cabinet. I have decided to rectify these minor issues myself rather than attempt to spend more of my time taking the issue up with either the vendor or manufacturer. A customer service plus for the delivery refund, however the whole purchasing experience has left me disappointed and is one I won't be repeating nor recommending.

We have just had a downstairs toilet block built, so as to bring us nearer to the 21st century. We wanted a suite which was would pass the test of time. Our builder told us about this company and having looked through the small booklet showing their products we were amazed by the prices. We went to the showroom to check out the quality and again were impressed. Everthing is more or less white but we were happy with that . We have now ordered and received the items (which incidently are not flatpacks) and are still happy with everything, We are now waiting for the plumber.

All goods recieved 5 days from order date ,The square tolet seat was a letdown and bad fitting and will have to go back . the shower screen is a folding nightmare but was upgradeable to a static for an extra £64 ridiculas .I rent propertys and tried this company because they were local but Plumbworld and Better Bathrooms are still superior with next day delivery and choice of screens at no extra cost . The staff were helpfull with a bias to upsell. The same price deal was available from the other suppliers and I would have got what I realy needed . I upgrade at least 4 bathrooms and kitchens each year on my rental propertys and carry out the work myself so I know the pitfalls

This item arrived damaged, Unfortunately, by the time we spotted it we were at the point of 'no return' and now will have to live with it. Where the hinges on the top pull down cupboard are attached, a screw has caused the panel to split. - instead of the four screws required for each hinge - there is only two. This may be because of the splitting - it is my guess that this should not have passed Quality Control. Also, when the the sink was placed on top of the fit was poor and it was very wobbly. There was nowhere to attach the plug and the plastic piece (which should not have been plastic in my view) arrived broken and looked cheap and nasty and the unit looked better without it. We currently having a lot of work done at the moment and did not inspect it thoroughly - lesson learnt. On the plus side it looks great and (if it was not damaged) good value for money.

The on-line provision is easy to use and backed up by very efficient telephone service for those odd questions. The delivery was pre-notified and delivered well within the time boundaries..

REALLY GOOD SERVICE, FAST DELIVERY. THANKS