So many frustrations dealing with Speednames.asia. Email take days to reply and did not bother to follow up. Messed up system, kept asking for the same document to be produced in the same Email loop. Worst, the only authentication method is to spell out the First 4 Characters of my 8 characters password, or Email in plain text. Never had any problem dealing with IP Mirrors before at all. Definitely, moving all my 19 domain names off Speednames.

Har mistet tålmodigheden - Jeg har nu flyttet 6 domainer! Det er frustrerende hvor ringe denne virksomhed er blevet! Ingen fornufttig dialog med support! Lover - Lover og lover men intet sker! Det har kostet mig en formue fordi jeg jo mister mine forudbetalinger for service. Jeg har flyttet ALT til Surftown.dk - Jeg har brugt Surftown 10 år sideløbende!

This is my first review ever, i have never created reviews on trustpilot on any company, website,etc. but i must warn others about this company. I dont even know where to start... but other reviews are spot on. Overrated fees, service this company do not know about, Changes not made as promised.... I then decided to move 27 domains away from netnames (speednames sameshit different name), and all domains are not moved yet. This is more than 4 month ago. support at servicedesk and service managers keep asking about the same information over and over again.... frustrating Stay away !!

Absolutely junk. Was IP Mirror, then got acquired by Speednames (speednames.asia). Initially I can't even login. Then later I could, and as many others said there's issues with EPP codes and payments. Your card gets charged, no transaction info. Support is close to non-existent. I had to call SGNIC whom helped escalate the case before they would respond to anything at all.

We've used this company for a few years now and I find their site very hard to navigate to manage our products, and their customer service is consistently difficult to reach. When I finally got around to trying to transfer our remaining domain name away from them, I received no response to emails to customer service and spent consecutively 10, 20, and then 30 mins on hold trying to get through to their customer service phone number before giving up in exasperation. Absolutely ridiculous.

Service renewed, payment taken by Speednames. 7 days later after making numerous phone calls across Europe. Tried emailing them but no response. Dreadful, unacceptable service. Please if anyone has any suggestions??

Simply awful - screwed our domain dns when doing thier ‘exciting’ upgrade followed by poor support which meant we were down for days. Now can’t get epp codes as others have stated here - surely they should be stripped of thier right to host! WARNING DO NOT TOUCH WITH A BARGE POLE!

Suveræn dårlig service. Ingen svar på email, når du ringer på deres telefon er der ingen der svarer! Drop det, flyt et andet sted hen.

During the migration process from IPMIRROR to SPEEDNAMES, i did 2 domain transfer for my clients. But now SPEEDNAMES is saying it is not with them. and i have been pushed around between them, ASCIO, and a third party i got the domain from at least 10 times, each of their email is to ask you to contact someone else.Now, i am asking my domain extension refund, even sent them proof of receipt 3 times, they are asking me to look for the third party whom i only got the auth code from. This is insanely unacceptable and rude, and frustrating. Come on speednames & ASCIO, just by pushing the responsibility to each other you are expecting to get away? i have to repeat myself, unless you want the worst experience of your life stay away from speednames and ascio as well.

Service was great a few years ago but went downhill. Since the transfer to speednames.eu we cannot manage our domain anymore. The portal throws error on attempt to change DNS records, EPP codes cannot be issued and domain info is partially unavailable. The e-mail support addresses mainly provide auto-responders. Some support person provided at least two responses confirming the technical problems but didn't fix anything, yet. The phone number provided for speednames.eu just has the Danish branch's people behind it. They claim to cannot help either. Same for German support. Friendly but no action. An e-mail to Ascio asking for EPP codes has remained unanswered as well. Terrible situation! The whole group should have their registrar rights revoked and customers reimbursed. Update (March 2, 2018): after filing a complaint with ICANN they were quick to provide an auth code for a transfer of the domain.