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Natalie

20 December 2024, 08:32

  • 1 Review
  • AU

Verified

Do not use this company

The Window Boyz directly sprayed the motor of our recently and professionally installed motorised/electric blinds, internal to our verandah, and burnt out the motor. An electrician has confirmed the cause to be direct water infiltration from the Window Boyz house wash. We are thousands of dollars out of pocket. The Window Boyz have refused multiple attempts to resolve the matter directly. In the most recent email Ian called me "pathetic". In addition the Window Boyz were by far the most expensive of all the quotes I received, and they arrived 2.5 hours late due to using an incorrect Gold Coast address for us when we are in Brisbane (noting they did give a 10% discount for this error). The Office of Fair Trading contacted them on my behalf to try and negotiate a remedy and advised that "unfortunately the trader was unwilling to provide you with a remedy" and ""the OFT cannot force a trader to provide a remedy". They categorically did not agree with the Window Boyz untrue claim that the blinds were installed improperly.

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Katharina Ronacher

11 December 2023, 03:55

  • 1 Review
  • AU

Verified

Excellent service!

What can we say, these guys really are the best ! Communication throughout , and action on job was impeccable, we won’t be using anyone else again ! We have tried and tested a few different House and Window Cleaners and they are by far the best we have ever had. We can only recommend them 5/5 stars and we would give 10 stars if we could. We had them softwash the house , high pressure clean the pathways and patios, clean the windows inside and out and we are ready for Xmas, thanks so much !

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Ruth Cox

08 December 2023, 09:41

  • 1 Review
  • AU

Verified

A nightmare and a scam, beware!On initial contact cleaning of screens…

On initial contact cleaning of screens was requested but not included in the quote which was submitted in a written form Cleaning of screens was confirmed verbally at the time of the booking but not done on the day. Do they clean screens???? The quality of the work that was completed was sub-standard, streaky windows, water marks and dirty window sills. The cleaners returned and completed some of the work saying the screens were not included in the quote which I received after the job was completed. I suspect a scam for me to pay more money to do the job properly. I would never recommend this company and would warn any further clients to be wary.

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Jacqueline Woods

16 March 2020, 13:09

  • 1 Review
  • AU

Verified

Absolutely fantastic

Absolutely fantastic. I highly recommend Window Boyz for window cleaning. Communication from initial quote to follow up after service was brilliant. They were on time, did a fantastic job, clean and tidy and very friendly. Without hesitation I will use these guys again.

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Beryl Linleu

05 December 2019, 15:37

  • 1 Review
  • AU

Verified

Thank you wonder boyz

Thank you wonder boyz, sorry Window Boys for the excellent job cleaning our windows and screens on Monday. We can now see out of them, didn't realize how dirty they were. You were very efficient in keeping in contact with the whole process. Will most definitely use you guys again. Keep up the good work. Beryl, Ormiston