AVOID, AVOID AVOUD Horrific avoid Wowcher they'll just forward your messages and have a go at you for T's&C's. Stole the money without giving the massage even though booked and cancelled within hours, exceptionally rude manager and absolutely not worth the stress, several weeks in having to fight for refund, will not be using Wowcher or Manchester massage again!

Massage was ⭐️⭐️⭐️⭐️⭐️ Alina was amazing. Big shout out to Lisa on reception, too she was so helpful when I arrived as I needed extra help. Will definitely recommend!!!

Absolutely fantastic massage, this has got to be the best place in Manchester. Lisa on reception was so helpful and knowledgeable in all the different types of massage they do here. I can't wait to book again

It’s unfortunate that Manchester Massage and Manchester Chiropractors allows its reputation to be damaged by the unprofessional behavior of its receptionist, Lisa. Many customers have reported her hostile attitude, yet the issue persists. Rather than providing good customer service, she seems more interested in arguing with customers—both in person and in response to reviews. A business is only as strong as its customer service, and it’s disappointing to see a front-facing employee negatively impacting both customers and the hardworking staff. Based on past experiences, I expect this review will receive an argumentative response rather than any meaningful improvement. Edit: I’d like to stress how inaccurate the responses are on this review are. I did not demand that I get a free massage, I asked because I was told by the receptionist that if I booked I would get this deal, which my friend did receive and I did not. The nasty attitude in responses is the exact reason I am leaving a review like this, because you are more interested in arguing than being kind and addressing the issue and are well prepared to attempt to make a customer of yours look like they are in the problem, when it is not. This has been reported by many people now aside myself and you really need to rethink the way you address customers. I’ve had a lot of massages with yourselves and never expected to be treated the way I have been.

Wow what an amazing find I've been here several times now and each time I have been blown away, the girls on reception are so friendly but the therapists are so talented, I am already planning my return.

I had an amazing massage with Kelly she talked me through the process of what she was going to do and made me feel at ease. I can't wait to book in again thanks so much!

Fantastic massage of Kelly , really enjoyed nice & clean I will be back soon thank you Kelly

5* Great couples massage here at the weekend. Surprise for my partner and she loved it! Many thanks to our therapists Vanessa and Joy!

Totally relaxing experience, I felt wonderful after my aromatherapy massage with Kelly. She is a great therapist and I felt restored. Many thanks to all at the salon for a chill-out experience.

I feel completely shifted by these guys. I booked in for a sports massage with Anise, who I had done research on (since this was my first time) and so was hoping to have someone more experienced. When I arrive, I’m not told of any changes to my booking, I’m just given someone else entirely, who wasn’t even an option to book with (so I know nothing of her or her experience). I bring this up and say that I booked with Anise, and am met with a surprised look, as if they weren’t expecting me to say anything. Luckily for me, Anise overhears me saying this and says they’ll do a swap so she can work with me (like was agreed). So anyway, she doesn’t do anything, and I’m left with the same woman that I didn’t book with, didn’t ask for, and have now asked to have instead of Anise. It left what was supposed to be a relaxing experience, as one that had an air of awkward to it, all just because I wanted who I asked for. Who THEY asked me if I wanted! Why would Anise agree to the swap (swap?! I booked her time!!!) and then not swap? Why would they ask me who I/ you want, if they’re going to just completely overlook it anyway? Twice! And with someone who wasn’t even an option I could research on the site… Because this is my first time getting a sports massage, I have no bearing of reference to if my masseuse was actually any good, other than to say that I still have a lot of the pains I had prior to the massage, and despite asking for a focus on the lower back, it ended up feeling like it was ignored. Fundamentally, if you’re going to ask someone who they want to work with, and they’re paying, don’t neglect their decision. Because I don’t know how good Janet (I think her name was) actually was, and because she herself was nice, I will leave a star. I hope you contact me offering a partial refund, or a rebooking with Anise, but I doubt it, as honestly, I believe this was a strategy of some kind to give me someone less experienced so you can make more money.