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Debo Craig

03 March 2024, 17:45

  • GB

Great experience

The surgery I underwent was a remarkable success Lipo. From pre-op to post-op, the medical team exhibited professionalism and care. The procedure itself was executed with precision, and the recovery process was smoother than expected. Thanks to the skillful hands of the surgeons, other staffs and the nurses. I am immensely grateful for their expertise and dedication.

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Mrs Linda

02 March 2024, 22:55

  • GB

From my 1St contact with the clinic…

From my 1St contact with the clinic they have, answered promptly with any questions that I had. Constant communication throughout. At the hospital the nurses staff very helpful nothing was to much trouble. Sefa the supervisor is very knowledgeable & was always at the end of the phone also the coordinators were coming in checking on you regularly & hotel nurses & therapist massage was definitely worth having.

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Marie

29 February 2024, 23:39

  • GB

My experience was brilliant lovely…

My experience was brilliant lovely people always someone to help you and would definitely recommend

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Champ Sebaduka

29 February 2024, 23:06

  • GB

Prime clinic

Wow amazing experience. clinic Prime did not disappoint our pick up at the airport to the clinic was very smooth. we were met by Melissa who spoke perfect English helped us settle in to our room explained very well about what was going to happen during our stay regarding the operation telling us key information about the clinic and the people that work here the Nurses and doctors are amazing in there job they looked after my partner very well.. for us the key was Melissa she made sure we could get incontact with her at any time she always checked in on us explaining things to us we needed to know prime clinic are very lucky to have her..all in all I will be recommending prime clinic to people back home.. also the rooms and the clinic are very well cleaned witch was nice to see it made very comfortable to stay here that's why I give a 5 star rating..

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Ana Maria

28 February 2024, 17:25

  • GB

Amazing experience from the beginning

Amazing experience from the beginning. I am happy with results and treatment. Great communication and excellent service

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Sam Jones

24 February 2024, 17:06

  • GB

Overall fabulous service & care

Overall fabulous service & care. Make sure you watch the video for taxi pick up on arrival as it’s very busy so it will ensure you go to the right place. Hospital was clean, private room with shower. I was my daughter’s companion and was well looked after. The hospital fed me as well as my daughter and supplied plenty of water and a bed for me. All staff were friendly and caring. All transfers were smoothly arranged and any questions we had were answered quickly by the team via WhatsApp. The hotel was lovely. Good gym and facilities, good room service and nice food. Daily visit from a nurse at the hotel, and everyone spoke good English. All in all, they did everything they could to make the stay as good as possible for both of us. The only reason I gave 4 instead of 5 stars was the hospital food was cold every time. But that is a small thing compared to the quality of care provided. I would recommend to others, and would recommend travelling with a companion so they can fetch & carry for you if you feel ill after your procedure.

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Karen

23 February 2024, 17:18

  • GB

Arriving at Istanbul we were met by…

Arriving at Istanbul we were met by driver and taken to our car for transfer straight to hospital. This was seamless and easy and made us feel safe in a foreign country. Once at hospital we were met by Furkan ozdemir. He was great speaking English and showed me to my room. We arrived late in the evening and were very hungry so he ordered us food using his app on his phone. This was very much appreciated as we were so hungry! Next day I met my surgeon Dr Zafer for consultation and he drew me up and took before pictures. I was ready for surgery for 1pm. When I came round I was very sick and shakey from anaesthesia but the nursing staff at hospital were great at looking after me and supporting my partner to help me too. The food at hospital is awful but I think this is the same at hospitals even in UK so my partner went to cafe downstairs most of the time for food for us. Once discharged to hotel I felt much more comfortable here. The hotel nurses are just amazing! They are my favourites! Excellent English and bedside manner. They put me at ease and made me feel very calm. They organised my lymphatic massages for me too at hotel and were always readily available via WhatsApp for any help. The hotel is gorgeous with friendly staff and buffet breakfast is included and has lots of amenities outside for food like supermaket, Starbucks, chinese restaurant and pharmacy. My stay at hotel was made very comfortable while I recovered.

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Carlie

23 February 2024, 03:47

  • GB

I think the service was good

I think the service was good , it was arranged well and all went to plan , would refer others to come here . The transport team have been helpful , the hospital also catered for my friend , over all I will be returning home happy with my service

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Donna Lindsay

19 February 2024, 20:30

  • GB

From the first enquiry to now it’s…

From the first enquiry to now it’s clear and open communication. I was informed throughout about the transfer, procedure and after care. All the team are amazing and I will definitely recommend Medaway to anyone. The hotel is AMAZING and the nurse that visits is lovely. All in all -100%

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lynda kateb

14 February 2024, 21:57

  • FR

A fuir!!! Failli mourrir

A fuir!!!! Votre vie en dépend, j’ai été opéré en 2021 aucune humanité, vous adresse à peine la parole, m’on laissé dans ma gaine remplie de sang toute la journée je faisais que sonner depuis ma chambre ils ne me répondaient pas… je suis sortie de ma chambre avec pleins de sang sur tout mon corps en hurlant et que les personnes qu venaient consulter puissent voir le carnage et le désespoir sur moi. En rentrant en France je n’ai eu aucune réponse à mes questions aucun dossier médical. J’ai été rattrapé en Tunisie 1 ans plus tard qui m’a précisé que CLINIC Prime m’a déchiré la fibre autour du muscle fessier en reinjectant la graisse d’où la bosse que j’avais et ce qui veut dire qu ils ont été dans le muscle fessier et que j’ai eu beaucoup de chance d’être en vie. Je suis traumatisé en voyant toute leur pub et photo je n’aurais jamais pensé ça… surtout que au départ au téléphone watsapp sont très impliqués… je n’ai plus le nom du chirurgien mais franchement le paraître ne veut rien dire je suis en Tunisie dans une petite clinique et eux ne m’on pas lâché au petit soins jusqu’au bout avec le résultat voulu.