Ordered two dresses and Delivery came quickly but when the items arrived both items I ordered was faulty. The button fell off one of the dresses after my first try and the second dress had a tear on the side. Reached out to them via Instagram and they never responded.

Tiffany from the Runway Team is amazing! I purchased the black kiki satin dress for my bridesmaids dresses and Tiffany has been so helpful. She reached out to me once the dresses were restocked, and overall has been so lovely to speak with. Will 100% be purchasing more things from Runway in the near future.

I ordered a formal dress online, and boy was I nervous about the quality and sizing, but to my surprise... It was the most drop dead gorgeous dress I've ever worn!! Fit me like a glove as sizing was identical to the measurements! Material is worlds better than I expected! The support was also super helpful in regards to sizing! 5/5 would recommend!!

I ordered a dress for my graduation. It fit well but then after I got to the venue I was told there was as a hole down the bottom of the zip. So now I had to walk around with a hole in the dress I put through a faulty complaint into the website and all they were going to offer me was a $30 credit in store or they would have it repaired I was annoyed by the quality of the garment so I definitely didn’t want the credit

I really liked how friendly and helpful the staff were especially Sarah, it was an enjoyable experience

Nice dress but it feels uncomfortable due to the where the straps located at the shoulders. A little too expensive paid $159.99🙄.

❗️❗️DO NOT BUY FROM THIS COMPANY❗️❗️ My friend ordered a dress from this company. The dress looked so pretty on their side and on their social media accounts. But when she received the dress, it wasn't anything like the picture. The dress was a totally different color and the material looked really cheap. Their service is really bad and they aren't answering any of her mails. We also commented on their tiktok profile, but they just deleted our comments twice. Also, she paid 50 dollars for express delivery yet the dress took a long time to be delivered and were just delivered a day before the event, therefore she wasn't able to get a new dress and couldn't go to the event. Really bad service and horrible looking dress. I DO NOT RECOMMEND.