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Marla Catanach

30 January 2025, 07:25

  • US

I ordered my shoes from the US

I ordered my shoes from the US, they were shipped and arrived within a week. No issues! Thankfully I got exactly what I ordered, so no need for returns.

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Trevor Simpson

25 August 2023, 20:45

  • GB

AMAZING ONLINE SHOPPING

Dealt with this company over the last five years now and its Twin company Stuarts of London, I have never had any issues with both of them my orders have arrived the following day and in some cases there's been various multiple items and nothing has been missing from the order There sales and customer service has been excellent any issues regarding money and discounts have been sorted out immediately. I take my Hat off to them, and highly recommended to online shop with them great team and after sales.

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Dr OPD

22 January 2023, 04:00

  • IE

Dubious online fashion website

Dubious online fashion website! I ordered items since 16 Dec 2022 and never received it, tracking stayed stationary till now, no status, poor customer service, they will not refund, I had to use PayPal dispute service to get my refund for items purchased, they are still holding my shipping fee and will not respond to my email so everyone beware, once they get your money you will receive NO item and NO refund!

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RICHARD MAW

14 August 2022, 04:07

  • GB

SENT INCORRECT ITEM

Unable to leave a zero star rating but if I could I would!! Ordered shorts and sent a hoody, had to pay my own postage to return. In total cost me nearly £10 in postage for a picking error made by Dandy Fellow. They promised to pay initial postage but never did, refunding initial sale only. Avoid this outfit at all costs, they are chances hoping you will accept items you never ordered.

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Boon Keat

23 June 2022, 07:11

  • GB

Good and reliable

Bought a pair of jeans and delivered quick and as described

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Finn

08 June 2022, 22:00

  • GB

Make sure the item fits you know the…

Make sure the item fits you know the item fits you before ordering. Overall ok, but the whole premise of online shopping is that you can send the item back if it doesn’t fit etc unfortuatly their returns policy is awful, i can understand paying to send it back but they deduct the original delivery cost. Next time i'll just pay more so i dont have to bother with this returns policy.

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Andi

15 September 2021, 18:28

  • GB

Couldn’t be happier

Fast delivery, product is good and the price is reasonable.

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Annette

06 April 2021, 16:06

  • GB

Ordered came next working day very…

Ordered came next working day very impressed and would definitely recommend. I’ve received a 5* service so thank you

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Mr M

24 December 2020, 05:33

  • GB

Diabolical customer service

Be very aware!! Diabolical customer service, I purchased new shoes online 08 Dec, the stitching came undone the next day, on first day of wearing - I sent photos and email requesting full refund to Trevor their “customer service manager”!!! No response, ignoring my emails, dreadful customer care.***DO NOT BUY FROM THIS COMPANY WHO ALSO TRADE AS STUARTS LONDON***

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Bodger

18 December 2020, 16:34

  • GB

Buyer Beware

be very careful when ordering any items from dandy fellow/stuarts of london they will offer you free shipping - but if you order a couple of sizes and you need to return or you just need to return because its not what you wanted - you have to pay for your return - which can be expensive if you need to ensure above £40. but the real kicker is that they will charge you for the original shipping - so free shipping turns into a a fee of £3.95 - so be very aware - you coul dbe out of pocket by £15 if your not careful - make sure you only order one size, you really want the item and that you know it will fit