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Urška Rigler

29 December 2021, 14:09

  • 1 Review
  • SI

Verified

We got scammed!

We rented two cars that we checked when we colected them. Both cars were used and had some scratches and dents in them. We know the drill and showed every little scratch and dent we could find. All in all we were happy with both cars and had no problems. Proir to returning we cleand the interiors of both cars and were happy that it all went great. However when we returned both cars they found »new scratch and dent« that we did not create. Before we got both cars we showed them both the scratch and the dent and there were so many that they simply put X mark on one area of the car. Fot the damadge that they were saying was not marked right near the X sign we would have to pay 5.000 MUR for each car. We were 100% scammed and we did not want to give any money since we took great care of the car. The guy would not listen to us and made many phone calls. He trethreatened us with police and we said to call the police. At first the guy made around 3 calls and said that police won't come to the hotel since they don't have time and we have to go to the police station. We said we won't go anywhere. Another 2 calls and police arrived in 1 minute. The police was very polite and said we do not have to pay anything since we did not commit any accident. And also that our case is not police matter. So police left and the guy still insisted that we give him 10.000 MUR for the damadge that was on the car. We then negotiated by the phone with »the boss« and gave them 3.000 MUR for both cars without signing any papers or anything. So we are 100% sure we got scammed. We highly advise you to check AND MARK ALL THE SCARTCHES AND DENTS BY YOURSELF. And also to take many photos of the car before you take it. We rented many cars before and this was the first time we rented a car by Maki Rentals and this happened. We wew simply scammed. We do not recommend this car rental company – but if you do decide to choose them, please be carefull and do your own check of the car!

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Wolfgang

27 November 2021, 08:53

  • 1 Review
  • AE

Verified

Recommendation! I like it, how this works

Simple, good car, nearly new, good communication for taking and returning the car see you 2022. I‘m a fan now!

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MICHAEL KENNEDY

21 November 2021, 18:24

  • 1 Review
  • GB

Verified

This was the second time we have used…

This was the second time we have used Maki and as before all went well. Email comunications prior to pick up very clear, pick up and drop off timely and efficient. Car was well worth the hire fees and the the best compliment is we will use Maki next year. Cheers for now.

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David Nunnerley

16 November 2021, 19:48

  • 1 Review
  • ZA

Verified

A great car rental experience

A great experience from booking the rental online to receiving email confirmation and step by step instructions on how to receive and return the vehicle - and it all happened exactly like Maki said it would. The mobile app is particularly helpful. A great rental experience all round, thank you Maki.

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Amer Syed

21 October 2021, 06:58

  • 1 Review
  • US

Verified

Fast easy service

Just rented a car through Maki for our honeymoon on Mauritius. Overall a great experience. There was a massive line in immigration when we landed but our driver patiently waited 2 hours for us and met us outside. The car was fine. We booked one of the inexpensive ones and got what I paid for. Still cheaper than the bigger rental companies. We didn't use the car much but it served it's purpose. The drop off was smooth as well. They met us where they said they would, gave the car a once over and sent us on our way. Not sure when if ever we'll will be back in Mauritius but I would totally use this company again.

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Bert Gerstemann

23 October 2020, 13:11

  • 1 Review
  • DE

Verified

Besser kann man es nicht machen!

Also ich kann hier nur ein großes Lob aussprechen. Wir hatten gebucht. Auf Grund von mehr Reisenden wurden die Auto flexibel umgebucht und erweitert. Dann zu Corona schnelle Reaktion und Erstattung. Das ist man nicht gewohnt.

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Familie W

26 March 2020, 14:28

  • 1 Review
  • DE

Verified

Tolle Autovermietung, gerne wieder!

Ich kann mich nur den vorherigen Bewertungen anschließen. Die gesamte Organisation inklusive Anlieferung und Abholung nach/von Flic en Flac/Mauritius hat super geklappt. Wir hatten einen kleinen Suzuki Swift gemietet, bekamen jedoch gleich ein kostenloses Upgrade auf einen größeren Nissan Almera. Auch wir mussten leider 10 Tage früher die Insel aus bekannten Gründen verlassen. Die Erstattung der ungenutzten Tage wurde von Maki umgehend veranlasst. Wir möchten uns herzlichst bei Ihnen bedanken. Sie haben wesentlich dazu beigetragen , dass der Urlaub stressfrei begonnen und die überstürzte Abreise für uns einfacher war. Wir kommen sobald wie möglich wieder und mieten das nächste Auto wieder bei Maki.

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Ralf Huber

20 March 2020, 12:53

  • 1 Review
  • DE

Verified

Wow, immer wieder

Wow, solch ei en perfekten Ablauf hatte ich noch nie. Von Buchung über Bezahlung bis zur Übergabe des Fahrzeuges Dank der App wirklich suuuper. Das Beste, wir mussten leider eine Woche früher zur nach Deutschland. Dieses zu viel gezahlte Geld wurde uns zurück erstattet. Jederzeit und immer wieder. Tolle Firma. Danke

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Elen Roblin

19 March 2020, 19:19

  • 1 Review
  • GB

Verified

COVID-19 Cancellation

Booked a care with Maki Rentals for 6 weeks for May and June but due to COVID-19 we are unable to make our trip. Maki car rentals responded within 12 hours to our enquiry over cancellation and have refunded us in full. Will definitely book with them again when our trip eventually takes place!

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François-Jérôme Agati

06 March 2020, 23:22

  • 1 Review
  • FR

Verified

Mahé seychelles

Mahé seychelles J'ai loué une voiture pour 3 jours. La voiture était propre, livrée à l'heure. Suite à ma demande, ils ont bien voulu venir la chercher à un autre endroit ! Super