I have ordered Chrome industries products a few times from Velorution and have always been happy with both the service and the products.

+ Fast delivery (6 business days max), well packaged. - Just paid more extra taxes due the Brexit (45 euros of taxes on a 135 euros product) (FYI delivered to Belgium). If it was not Brexited, I will recommend to the rest of Europe. If you are in England, GO, Velorution is a serious and well store.

Delivered the bike within the promised 14 days. It came with gears and brakes properly adjusted and an extra tail light for free. 👍🏻

Avoir la surprise de payer 34 euros de frais de douane en France, sans que ce soit mentionné au préalable sur le site…

Really quick delivery, and e celle t service as always.

Great service!

I am only giving 1 star rating because I have to, if I had a choice I wouldn't give any stars. If you are thinking of using this company, then take note of this, they will lie to you about delivery dates, customers services will not respond to emails and will not answer telephone calls. They will send out the wrong item and expect you to pay to send it back. I ordered a Gocycle and 2 mud guards, on line - next day was told by somebody on the phone, that it was going through their workshop and would be sent the next day in a bike box. What I did receive was a rear mud guard that was the wrong type, Gocycle turned up 10 days later in the manufacturers box, never been through any workshop, so why take all this time to send it?. 2 months later still waiting for the front mud guard and hopefully a fixing kit for the rear one that won't fit without the kit - 2 weeks ago I had a random e mail to say they were sending it - still waiting - never any customer service response to emails of phone calls. This company is absolutely shambolic - my advice is to avoid - there are other suppliers out there so, so much better out there.

Excellent bike. Good-looking, sturdy with great lights. Would have liked some instructions for the self-assembly and Allen keys, which were missing.

Order arrived in perfect condition. I had a query which Velorution answered very promptly. Great service.

Customer service was prompt and friendly, and the range of products was great. However, I feel like the shipping times for bikes were slower than your competitors.