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Pamela Cousen

29 February 2024, 04:16

  • GB

Fabulous gifts !

Very quick delivery of the 2 planters I bought as gifts for a golden anniversary and 60th birthday. Superb personalised presents which were ordered having received one myself and loved it ! Excellent experience dealing with this company👏

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Kathryn Williams

17 February 2024, 07:28

  • GB

Brilliant customer care

Brilliant customer care. We had a slight issue with the order and it was sorted immediately with no hassle.

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Aaron

14 February 2024, 18:18

  • GB

Verified

TECHNICAL ISSUE CAUSING NOT RECEIVED MY ORDER WHICH IS A VALENTINES DAY GIFT - edit had not ignored as originally thought

Still not received the item, ordered on the 6th February and paid an additional £6.95 for next day delivery. ITS VALENTINES DAY TODAY (more than a WEEK since I’ve ordered) AND STILL IS NOT HERE SO I NOW HAVE TO BUY SOMETHING ELSE TO COMPLETE THE GIFTS. I have emailed the bloody support email twice with 0 response at all. DO NOT USE THIS COMPANY as they have taken my money with literally nothing to show for it. Edit: theyhad responded via emaill but unfortunately went into spam so did not see. They have issued a full refund and have explained the situation to my girlfriend of the late present and what it is. An unfortunate situation but i appreciate they did actually respond and came to a solution of a refund since there was no response back. Will reorder as i still like theproduct and want it for us to share!

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Derek Judd

31 January 2024, 17:34

  • GB

Just a lovely frame.

Just a lovely frame.

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Dawn

25 January 2024, 05:03

  • GB

My order arrived and was beautifully…

My order arrived and was beautifully engraved , they were exactly as described on the website and a perfect gift. Thank you

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TRACY ARMSTRONG

20 January 2024, 23:06

  • GB

Fantastic product and above and beyond…

Fantastic product and above and beyond customer service

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Katie watt

19 January 2024, 04:16

  • GB

Customer service was lovely

Customer service was lovely. Had a technical problem with my order. Emailed them, not only did I get a fast helpful response but my order was then dispatched the same day. Amazing. Item arrived in enviromently friendly packaging and is perfect. Thank you so much xx

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Beverley Ashdown

18 January 2024, 20:59

  • GB

Beautiful light bought for my daughter…

Beautiful light bought for my daughter who loved it

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Sophie

13 January 2024, 23:48

  • GB

Still not received my order

Still not received my order

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E Read

12 January 2024, 02:40

  • GB

I loved the item which I ordered but…

I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer service. I also received a personal note from the supplier apologising for the first faulty item. Thoroughly recommend Dust and Things.