user image

TAB

26 August 2023, 07:17

  • 1 Review
  • US

Verified

Matthew and his team are kind

Matthew and his team are kind, respectful, personal and professional. I recommend this company to my friends. The product exceeded my expectations.

user image

Edwin Parker

26 August 2023, 05:27

  • 1 Review
  • US

Verified

Pricing and quality made this an…

Pricing and quality made this an excellent experience. Salesman was sensitive to our needs although very high pressure. He worked with us very well after sale.

user image

King Whitfield

26 August 2023, 03:42

  • 1 Review
  • US

Verified

…Great Experience During A Sad Time

By chance I had the opportunity to speak directly with the owner of the company. He was very professional, knowledgeable, helpful and down to earth meaning. Although he did not personally know me it was as though I was talking to a good friend. That is the kind of experience that I wish everyone could reciprocate with each other. Thanks Matthew its been a pleasure talking to you. Sincerely, King

user image

RONALD ZIGMAN

25 August 2023, 17:57

  • 1 Review
  • US

Verified

THE SERVICEWAS GREAT.COULD NOT ASK FOR…

THE SERVICEWAS GREAT.COULD NOT ASK FOR A BETTER PLACE TO DO BUSINESS

user image

Jennifer Martin

24 August 2023, 03:11

  • 1 Review
  • US

Verified

Amazing tribute to an amazing man!

Wow! We were blown away by the image Colby and his team created for our father’s coffin. Our dad raced a bright blue corvette till he was 78 years old and Colby and his team replicated a picture of our dad on his favorite race track, Road America. It was such a special tribute to an amazing man who will be missed beyond words. Brought a smile to all faces during a very somber time. Thank you Colby and Sky Caskets for your amazing work!!

user image

Joni

15 August 2023, 21:48

  • 1 Review
  • US

Verified

Horrible customer service

Horrible customer service. The guy that answers the phone has got to go. What a rude human being. Not to mention you can barely hear when you call, word of advice - fix your phones if you care enough to do business.

user image

AJ

12 August 2023, 06:54

  • 1 Review
  • US

Verified

Absolutely Awful, AWFUL Customer Service

AVOID AT ALL COSTS. The man who answers the phone is absolutely awful. He is accusatory, patronizing, and incredibly rude. All I did was call and try to ask a simple question. Once I did, he steamrolled me and would not let me get a word in otherwise. He then hung up on me TWICE. This is a customer service representative! He hung up the first time, and I called right back hoping to get a different representative who actually let me speak and explain the situation. Nope, the same guy. When the family called to follow up and see if maybe he would listen to her, he hung up on her as well. Disgusting to think that this man deals with grieving families every day in their most vulnerable state. He must own the company or something, that is the only way to explain how this man still has a job. Additionally, he conveniently never provided his name to me... Hmm, I wonder why?

user image

H.R.

18 July 2023, 04:56

  • 1 Review
  • US

Verified

Beautiful Casket and Great Service

Our family had a great experience with this company and they were very helpful and the shipping was as requested. The casket was very beautiful and well made and it was perfect for our late mother.

user image

Danielle

29 June 2023, 04:35

  • 1 Review
  • US

Verified

Littleman PH

My son passed away way too soon. He was a huge New England patriots fan. Matt help my husband and I do the last thing we could ever do for our son.. Matt helped us create the perfect way we could send him out. Matt walked us threw what he planned on doing with the casket, it turned out amazing. Everyone thought it was awesome 👌.

user image

Patricia Smith

15 June 2023, 13:31

  • 1 Review
  • US

Verified

MATT THE CUSTOMER SERVICE CHAMPION

On June 12th, I called Sky Caskets looking for a 32" oversized casket for my beloved son whom I lost on June 6th. I called and a very nice gentleman named Matt took my call. I was frantic because I needed this casket to make it to New Orleans from Atlanta in time for his homegoing celebration. Can I just say that Matt greeted me, first by acknowledging my loss and expressing his sympathy. I explained to him my dilemma and he immediately checked his stock and was able to locate a casket with measurements I needed. A shipment of caskets was literally about to leave his facility in 15 minutes. He placed me on hold, contacted his logistics manager and made sure that the casket was placed on the truck to be delivered to me on Thursday, June 14. I was concerned that there might be a problem with the delivery. Matt assured and he assured me that the casket would be delivered on Thursday. Guess what, my casket was delivered today ..Wednesday, one day ahead of the scheduled delivery date. He helped me with the paperwork, he was professional, compassionate, efficient and kind. He made a commitment and promised to deliver the casket and he did just that. I've never experienced this kind or level of excellent customer service I received from Matt. He was fantastic. He even gave me his cell number. I wish all of my purchases were like this. It's not everyday someone purchases a casket, but you certainly want it to be right when you do. Call Matt at SKY CASKETS, he can make it HAPPEN for you too. Patricia Smith New Orleans, Louisiana