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Customer Service
Customer service is responsive and helpful. I had an issue with a withdrawal, and they resolved it quickly. It`s reassuring to know that support is available when you need it.
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Execution Speed and Reliability
Execution speed is one of the best aspects of this platform. Trades are processed almost instantly, and I've experienced minimal slippage, even during high-volatility periods. It's a reliable option for active traders.
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High Leverage
The high leverage offered here is a big advantage for traders looking to maximize their returns. Just be cautious, as it also increases the risk. It`s a powerful tool if used wisely.
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Overall Trading Experience
My overall experience here has been positive. The platform is stable and reliable, and I've had no issues with execution. Spreads are tight, and I've been able to trade a variety of instruments without any problems. I'd recommend this broker to anyone looking for a solid trading experience.
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Cryptocurrency Trading
Cryptocurrency trading has been smooth here. The platform supports a wide range of crypto pairs, and the execution is fast. I've had no issues with deposits or withdrawals, which is a major plus.
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Customer Support Experience
Customer support was responsive but could be faster. I had an issue with a trade, and it took a couple of follow-ups to get it resolved. However, the team was knowledgeable and helped me eventually. Overall, a decent experience but with room for improvement.
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Will not let you withdraw your money…
Will not let you withdraw your money went over 5 business days and zero help.
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Deposit and withdrawal process
The deposit process was straightforward and quick. I used Bitcoin for my deposit, and the funds were available immediately. However, the withdrawal process took a bit longer, around 3 days. No issues with the actual transfer, but I'd prefer faster processing times.
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Light of Pros and Cons
+ Tight spreads + High leverage + Quick cryptocurrency deposits There are cons as well too for me: - Withdrawal processing can be slow - Customer support could be more responsive
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ECN account
I've been trading with the ECN account here, and the experience has been very positive. The spreads are as low as 0.5 pips, and the execution speed is fantastic. It's perfect for my high-frequency trading strategy.