Verified
Great product great service
Great product great service
Verified
Dirty Foam
Just opened the boxes, and all the foam is covered in dirty marks. Completely unusable. Very upset.
Verified
Superb service and great advice
Superb service and great advice
Verified
Quick service
Quick service, Great product.
Verified
Super quick delivery
Super quick delivery, the whole process was very slick. Excellent customer service with the follow up email to check everything had went well
Verified
Very good customer service
Very good customer service. We accidentally ordered too many and this was easily solved. Very happy with the mats and the easy contact.
Verified
500€ order never arrived. They don't answer to me anymore.
I bought 500€ (97€ shipping charges) of acoustic panels more than 1 month ago (March 10) after 2 days the order arrived in Italy, where the package stayed 15 days after have passed the customs. When I wrote to them by email asking for any news about my order they told me I’d have to contact directly the GLS’s agency but unfortunately they don’t have neither a telephone number nor an email address. When I told them about all this they replied saying again that they know it exists a GLS’ number, but every time I call it I don’t receive any response, and a voice tells me the number doesn’t exist. Since I didn’t receive my order at home, GLS sent it again to the UK. I let them know about this and they reassured me telling my order will be shipped again to Italy after they received it. After it arrived to UK, GLS sent it again directly to me without getting through them (March 25). I’m still waiting for my entire order (April 12) that is travelling all around. As if this wasn’t enough I asked them again if there was any news about my order and they told me they would have asked more infos to “Parcelforce” but I haven't received any reply since a week ago. I sent 7 emails! Where are my panels?????????????
Verified
Thankyou fir your service ..arrived in…
Thankyou fir your service ..arrived in good condition and on time ..will be requiring another box tbh ..so I’ll be in touch . Kind regards MOTH (ManOvTheHouse) Manni Mundra
Verified
Quick delivery and as described
Quick delivery and as described. I had already purchased foam panels from another supplier, which was a mistake. Poorly cut and poorly packaged. I ordered the 'frame set edging strip set'. It arrived well packaged, all well cut and better quality than the other company. If I need more I will definitely be shopping with Advanced Acoustics.
Verified
Great product
Great product. Efficiently delivered and great back up offered from company, if required. Would definitely recommend this company. Thank you!