the unit arrived on time and the unit was installed later in the day and is working fine

After some research in trying to find a 12.5mm dia. flexible shower hose in 'gold' I was pleased to find one supplied by Enki, This was duly ordered online and received within 36hrs, a very efficient service. However, I am still awaiting a reply to my e-mail query of 24th Jan. addressed to your sales team, concerning the availability of a handheld shower arm extension.

Product arrived quickly and well packaged. Product not yet installed.

Update: having placed this review Enki refunded the delivery costs. Paid for next day delivery, part turned up after 3 days. Emailed Enki regarding delivery, no response after a week. Whilst I received the part I needed, certainly not a company I would use in the future, without considering other suppliers first.

I had issues ordering with my debit card and their online chat was amazing help. The item was delivered on the day it was supposed to be delivered. Cannot fault their service.

Just needed some replacement parts for my Enki equipment. Thanks to the staff who helped me promptly and in professional manner

Lots of updates when order was late and product looks like good quality. Yet to fit it but hubby is a plumber and he says it looks good 😊

Easy to place an order. Website had the technical drawings and descriptions so I could make an informed choice.

Simple solution. Great adaptor, enables use of washers to ensure a seal.

Product as described (although not installed yet) and delivery as promised.